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shift supervisor - Store# 21216, 827 ARTHUR GODFREY ROAD - MIAMI BEACH
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid parental leave
Paid vacation
401(k) retirement plan
Job Description
Starbucks Coffee Company is a globally recognized leader in the coffeehouse industry, renowned for its commitment to delivering high-quality coffee and creating community spaces where meaningful connections flourish. Established with a vision to craft the world’s finest coffee, Starbucks has grown into an iconic brand that prioritizes quality, customer experience, and social responsibility. Starbucks stores serve as welcoming neighborhoods for customers to enjoy their favorite beverages and indulge in moments of relaxation and connection. The company not only embraces inclusivity and diversity but also invests heavily in partner development, ensuring that every employee grows both personally and professionally.
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Job Requirements
- Maintain regular attendance and punctuality
- Available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
- Meet store operating policies and standards
- Prepare and coach the preparation of food and beverages according to recipes
- Experience interacting with customers and fulfilling requests
- Experience delegating or coordinating tasks of two or more employees
Job Qualifications
- Six months of experience in a customer service role
- Six months of experience delegating tasks or coordinating a team
- Ability to direct the work of others
- Effective oral communication skills
- Knowledge of the retail environment
- Strong interpersonal skills
- Ability to work collaboratively in a team
Job Duties
- Lead store operations during shifts to ensure excellent customer service
- Coach and mentor team members to deliver quality beverages and food
- Delegate tasks to partners effectively and coordinate team activities
- Maintain store safety, security, and cleanliness standards
- Handle cash transactions and ensure accurate cash management
- Resolve customer issues promptly and professionally
- Support partner growth through training and development opportunities
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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