shift supervisor - Store# 19967, UNIVERSITY & MCCOLL
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.37 - $21.99
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid parental leave
Paid vacation
401(k) retirement plan
Job Description
Starbucks Coffee Company is a globally recognized leader in the coffeehouse industry, dedicated to crafting the world’s finest coffee one meaningful moment at a time. With a powerful commitment to fostering human connection and delivering exceptional customer experiences, Starbucks has set the gold standard in coffee culture worldwide. This internationally acclaimed coffeehouse chain has become a beloved community hub where customers come not only for premium coffee and food offerings but also for the warm and welcoming atmosphere cultivated by the dedicated partners who serve them. Starbucks has made a name for itself in the food and beverage industry by... Show More
Job Requirements
- Maintain regular and consistent attendance and punctuality
- Available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
- Meet store operating policies and standards including quality beverages and food, cash handling, and safety
- Minimum six months experience interacting with customers
- Prepare and coach preparation of food and beverages to standards
- Minimum six months experience in delegating tasks and coordinating two or more employees
Job Qualifications
- Six months of experience in customer-facing roles
- Six months of experience delegating tasks and coordinating employees
- Strong interpersonal and oral communication skills
- Ability to learn quickly and adapt in a fast-paced environment
- Knowledge of retail operations and store safety standards
- Ability to work effectively as part of a team
- Capacity to build positive relationships with team members and customers
Job Duties
- Lead and supervise shift operations to ensure smooth and efficient service
- Delegate tasks and coordinate team activities during shifts
- Prepare and coach team members in making quality beverages and food items according to standard recipes or customized customer requests
- Maintain store safety, cash handling procedures, and operating policies with consistent quality
- Create a warm, welcoming environment that encourages customer connection and community engagement
- Support employee development through coaching, feedback, and team-building activities
- Monitor store performance metrics and assist in achieving sales and customer satisfaction goals
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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