shift supervisor - Store# 13220, 20TH ST. WEST & AVENUE I, LANCASTER
Job Overview
Compensation
Type:
Hourly
Rate:
Range $25.72 - $29.19
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
Paid parental leave
Paid vacation
Job Description
Starbucks Coffee Company is a globally recognized coffeehouse chain renowned for crafting the world's finest coffee and creating meaningful moments for its customers one cup at a time. Established as a leader in the retail coffee industry, Starbucks focuses on delivering a premium coffee experience while fostering a warm, welcoming environment that encourages connection and community among its patrons. With thousands of stores worldwide, Starbucks has built a reputation for quality, innovation, and social responsibility, investing heavily in its employees' growth and well-being to maintain its position as a frontrunner in the market.
Starbucks operates as a specialty coffee... Show More
Starbucks operates as a specialty coffee... Show More
Job Requirements
- Maintain regular and consistent attendance and punctuality with or without reasonable accommodation
- Available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
- Meet store operating policies and standards including quality control, cash handling, and store safety with or without reasonable accommodations
- Six months experience in customer service interacting with customers
- Experience in task delegation and coordination of two or more employees
- Ability to prepare and coach food and beverage preparation to standard or customized recipes
Job Qualifications
- Six months of experience in a customer-facing role interacting regularly with customers
- Six months of experience delegating tasks to and coordinating the work of two or more employees
- Ability to direct the work of others effectively
- Strong interpersonal and communication skills
- Knowledge of retail operations and store procedures
- Ability to work collaboratively as part of a team
- Quick learning ability and adaptability
Job Duties
- Lead and coach store employees to maintain high-quality service and beverage standards
- Ensure store compliance with operational policies including cash handling and safety protocols
- Manage store operations during assigned shifts including opening, closing, and inventory management
- Prepare and coach preparation of food and beverages following standard recipes or customer customization
- Foster a welcoming and inclusive environment that enhances customer experience
- Delegate tasks effectively and coordinate teamwork to achieve operational efficiency
- Handle customer concerns and resolve issues promptly to maintain satisfaction
OysterLink is a restaurant, hospitality, and hotel job platform.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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