shift supervisor - Store# 13220, 20TH ST. WEST & AVENUE I, LANCASTER
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $25.72 - $29.19
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) retirement plan
Stock program
Tuition coverage
Job Description
Starbucks Coffee Company is a globally recognized coffeehouse chain known for its commitment to quality coffee, exceptional customer service, and community connection. Established as a leader in the coffee retail industry, Starbucks strives to create a warm and welcoming environment where everyone feels valued and included. The company identifies its employees as "partners," emphasizing teamwork, shared success, and mutual respect. Starbucks is not just a place to enjoy a great cup of coffee; it is a vibrant community hub that prioritizes connections with customers and local communities to make a meaningful positive impact every day. The company champions diversity, equity,... Show More
Job Requirements
- Maintain regular and consistent attendance and punctuality
- Available to work flexible hours including mornings, evenings, weekends, nights, and holidays
- Meet store operation policies including quality standards, cash handling, and safety
- Six months experience interacting with customers
- Coach preparation of food and beverages to standard or customized recipes
- Six months experience delegating tasks to multiple employees
- Ability to direct the work of others
- Ability to learn quickly
- Effective oral communication skills
- Knowledge of the retail environment
- Strong interpersonal skills
- Ability to work as part of a team
- Ability to build relationships
Job Qualifications
- Customer service experience in retail or restaurant environment for at least one year
- Experience in delegating tasks and coordinating a team
- Strong oral communication skills
- Ability to lead and motivate others
- Knowledge of the retail environment
- Strong interpersonal skills
- Ability to work collaboratively as part of a team
Job Duties
- Lead shifts and model store operation standards
- Supervise and motivate a team of baristas
- Ensure delivery of quality customer service and expertly crafted beverages
- Handle cash management and maintain store safety
- Coach and prepare food and beverages according to standard and customized recipes
- Delegate tasks and coordinate team activities
- Maintain a positive and energetic work environment
Job Qualifications
Experience
Entry Level (1-2 years)