shift supervisor - Store# 11219, BELL & CIVIC CENTER
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.37 - $21.99
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Basic and supplemental life insurance
Paid parental leave
Paid vacation
Paid Time Off
401(k) retirement plan with employer match
stock purchase program
Tuition coverage
Job Description
Starbucks Coffee Company is a globally recognized leader in the coffeehouse industry, known for its commitment to quality, community, and a unique customer experience. Founded in 1971 in Seattle, Washington, Starbucks has grown into a premier roaster, marketer, and retailer of specialty coffee, operating thousands of stores worldwide. The company prides itself on being a place of warmth and belonging, where every partner, or employee, is valued and empowered to connect with customers and communities alike. Starbucks promotes a culture of inclusivity, celebration of diverse experiences, and shared success among its partners. This reputation and culture have made Starbucks a... Show More
Job Requirements
- maintain regular attendance and punctuality
- available to work flexible hours including early mornings, evenings, weekends, holidays
- comply with store policies on quality, safety and cash handling
- six months experience in a customer-facing role
- six months experience in delegating tasks and coordinating team efforts
- ability to prepare beverages and food to standard or customized recipes
- able to keep calm in a fast-paced environment
Job Qualifications
- customer service experience in a retail or restaurant environment for at least one year
- effective oral communication skills
- ability to lead, motivate and guide a team
- strong interpersonal skills and ability to build relationships
- knowledge of retail environment and store operations
- ability to work flexibly including evenings, weekends and holidays
- ability to learn quickly and adapt to change
Job Duties
- lead store operations during shifts
- manage and coach baristas to deliver quality products and service
- maintain store safety and cash handling procedures
- create a positive and motivating team environment
- ensure compliance with Starbucks standards and policies
- handle customer inquiries and resolve issues effectively
- promote and implement new beverage recipes and store initiatives
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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