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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
Paid parental leave
Paid vacation
Paid sick time
Holiday pay
401(k) retirement plan
stock purchase program
Tuition coverage
Job Description
Starbucks Coffee Company is a globally renowned coffeehouse chain recognized for its commitment to delivering exceptional coffee experiences and fostering community connections. As a leader in the specialty coffee industry, Starbucks operates thousands of stores worldwide, creating warm and welcoming environments where customers can enjoy high-quality coffee, innovative beverages, and fresh food offerings. Known for its dedication to sustainability, ethical sourcing, and partner (employee) development, Starbucks has established itself as a brand synonymous with quality, inclusivity, and social responsibility.
At Starbucks, the role of a Shift Supervisor is integral to maintaining the company’s high standards of customer service and operationa... Show More
At Starbucks, the role of a Shift Supervisor is integral to maintaining the company’s high standards of customer service and operationa... Show More
Job Requirements
- maintain regular and consistent attendance and punctuality
- available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
- meet store operating policies and standards including quality, cash handling, and safety
- experience in customer-facing roles for at least six months
- experience delegating or coordinating tasks for two or more employees for at least six months
- ability to prepare and coach food and beverage preparation to standard or customized recipes
Job Qualifications
- six months of experience interfacing with customers in a service role
- minimum six months experience delegating or coordinating tasks for two or more employees
- effective oral communication skills
- strong interpersonal and team collaboration abilities
- knowledge of retail environment and customer service principles
- ability to direct the work of others
- capacity to learn quickly
Job Duties
- lead and motivate the shift team to deliver exceptional customer service
- ensure quality beverages and food products are prepared according to standard recipes
- delegate tasks and coordinate the work of team members
- maintain store operating policies including cash handling and store safety
- coach partners to enhance their skills and performance
- manage store operations during the shift including opening or closing duties
- foster a welcoming and inclusive environment for customers and partners
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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