Starbucks Coffee Company logo

Starbucks Coffee Company

shift supervisor - Store# 09821, PEABODY & HUME

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $25.72 - $29.19
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid parental leave
Paid vacation
Paid sick leave
401k plan
Tuition coverage

Job Description

Starbucks Coffee Company is a renowned global coffeehouse chain known for its commitment to delivering high-quality coffee experiences and fostering a warm and welcoming environment. Established in 1971, Starbucks has grown to become a leader in the coffee retail industry, offering a diverse range of handcrafted beverages, quality food items, and unique customer service. With thousands of stores worldwide, Starbucks serves millions of customers daily, emphasizing connection, community involvement, and sustainability. At the core of Starbucks’ success are its employees, affectionately called "partners," who share a passion for creating an inviting atmosphere where everyone feels a sense of belonging and... Show More

Job Requirements

  • maintain regular and consistent attendance and punctuality
  • available to work flexible hours including mornings, evenings, weekends, nights, and holidays
  • meet store operating policies and standards including cash handling and store safety
  • at least 6 months experience interacting with customers
  • prepare and coach preparation of food and beverages to standard or customized recipes
  • at least 6 months experience delegating or coordinating tasks for two or more employees

Job Qualifications

  • customer service experience in a retail or restaurant environment for at least 1 year
  • demonstrated leadership or supervisory experience
  • effective oral communication skills
  • ability to work as part of a team
  • strong interpersonal skills
  • knowledge of the retail environment
  • ability to build relationships
  • ability to learn quickly

Job Duties

  • lead shifts and manage store operations
  • collaborate with baristas to deliver quality customer service
  • maintain store safety and cash handling procedures
  • coach and mentor team members
  • ensure beverage and food preparation meets quality standards
  • foster a positive and motivating team environment
  • resolve customer concerns effectively

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location