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Starbucks Coffee Company logo

shift supervisor - Store# 09744, Country Club & Wood Ranch

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $25.72 - $29.19
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Dental Insurance
Health Insurance
Disability insurance
401(k) matching
Paid parental leave
Vision Insurance
Parental leave
Life insurance

Job Description

Starbucks Coffee Company is a premier global coffeehouse chain recognized for its dedication to crafting the world's finest coffee while fostering meaningful connections with its customers. Renowned for creating warm and welcoming spaces across the globe, Starbucks is committed to being an integral part of communities by serving high-quality coffee and providing an exceptional customer experience. With an enduring mission of inspiring and nurturing the human spirit, Starbucks combines its passion for coffee with a culture that values diversity, inclusion, and personal growth opportunities for its partners (employees). As a leader in the retail coffee industry, Starbucks offers a dynamic... Show More

Job Requirements

  • Maintain regular and consistent attendance and punctuality with or without reasonable accommodation
  • Available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
  • Meet store operating policies and standards including quality beverages and food products, cash handling, and safety with or without reasonable accommodations
  • Six months of experience in a customer-facing role
  • Six months of experience in a leadership or delegation role

Job Qualifications

  • Six months of experience interacting with and fulfilling customer requests
  • Six months of experience delegating tasks or coordinating two or more employees
  • Ability to direct the work of others
  • Effective oral communication skills
  • Strong interpersonal skills
  • Ability to work as part of a team
  • Knowledge of the retail environment
  • Ability to learn quickly
  • Ability to build relationships

Job Duties

  • Lead and direct the work of team members during shifts
  • Prepare and coach team members on the preparation of food and beverages to standard or customized recipes
  • Ensure compliance with store operating policies including quality control, cash handling, and safety protocols
  • Delegate tasks effectively and coordinate the activities of two or more employees
  • Maintain a welcoming and inclusive environment for customers and partners
  • Manage store operations during assigned shifts
  • Provide exceptional customer service and resolve customer inquiries or issues

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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