Starbucks Coffee Company logo

Starbucks Coffee Company

shift supervisor - Store# 08980, COFFEE & FLOYD

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $25.72 - $29.19
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Basic and supplemental life insurance
short-term disability
long-term disability
Paid parental leave
family expansion reimbursement
Paid vacation
Sick Time
Holiday pay
401k Retirement Plan
stock purchase program
Education Assistance

Job Description

Starbucks Coffee Company is a globally recognized leader in the coffeehouse industry, renowned for its commitment to crafting the world's finest coffee and fostering meaningful connections among its customers. Established with a vision to create a warm and welcoming environment, Starbucks has grown into an iconic brand with thousands of stores worldwide, each serving as a community hub where people can gather, relax, and enjoy expertly brewed coffee and food. At the heart of Starbucks' mission is the belief that every cup of coffee can spark connection, making each visit a unique and engaging experience for customers. Known for its... Show More

Job Requirements

  • Maintain regular and consistent attendance and punctuality
  • Availability to work flexible hours including early mornings, evenings, weekends, nights, and holidays
  • Meet store operating policies and standards including quality beverage and food preparation, cash handling, and store safety and security
  • Six months of experience in a customer service role
  • Six months of experience leading or coordinating employees
  • Ability to prepare and coach food and beverage preparation to standards
  • Ability to delegate tasks and coordinate work of multiple employees

Job Qualifications

  • Six months of experience in a customer-facing role
  • At least six months of experience delegating or coordinating tasks of two or more employees
  • Ability to direct the work of others
  • Effective oral communication skills
  • Knowledge of retail environment
  • Strong interpersonal skills
  • Ability to work as part of a team
  • Ability to build relationships
  • Ability to learn quickly

Job Duties

  • Lead teams during shifts to deliver exceptional customer service
  • Prepare and coach team members in beverage and food preparation according to standard and customized recipes
  • Ensure compliance with store operating policies including cash handling, safety, and security
  • Delegate tasks effectively and coordinate the activities of two or more employees
  • Maintain a welcoming and positive environment for customers and partners
  • Monitor quality and efficiency of service during shifts
  • Support growth and development of team members through feedback and coaching

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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