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shift supervisor - Store# 08227, THE GREENERY MALL

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $23.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
Paid parental leave
Paid vacation
Paid Time Off
401(k) retirement plan
Stock options
Tuition coverage

Job Description

Starbucks Coffee Company is a globally recognized coffeehouse chain that has become synonymous with quality, community, and a unique customer experience. As one of the world’s largest and most admired brands, Starbucks prides itself on a culture of warmth, belonging, and connection. The company emphasizes its commitment to its partners—the term Starbucks uses for its employees—who help to create an inviting environment where everyone feels welcome. Starbucks operates thousands of stores worldwide, with a clear focus on delivering expertly crafted beverages, exceptional customer service, and positive social impact within the communities it serves.

Joining Starbucks means being part... Show More

Job Requirements

  • Maintain regular and consistent attendance and punctuality with or without reasonable accommodation
  • Available to work flexible hours including mornings, evenings, weekends, nights and holidays
  • Meet store operating policies and standards including quality beverage and food provision, cash handling, and store safety and security
  • Ability to prepare and coach food and beverage preparation per recipes or customized requests
  • Ability to keep calm and confident in a fast-paced, energetic work environment
  • Experience in cash handling and store safety
  • Ability to lead, deploy, and guide others
  • Excellent communication skills

Job Qualifications

  • Customer service experience in retail or restaurant environment for at least one year
  • Experience interacting with and fulfilling customer requests for six months
  • Experience delegating tasks and coordinating the work of two or more employees for six months
  • Excellent oral communication skills
  • Knowledge of retail environment
  • Strong interpersonal skills
  • Ability to work well as part of a team
  • Ability to build relationships
  • Ability to learn quickly
  • Ability to direct the work of others

Job Duties

  • Act as a role model for store operations standards
  • Lead shifts working alongside baristas to deliver quality customer service
  • Maintain store safety and handle cash operations
  • Motivate and guide team members in a fast-paced environment
  • Prepare and coach the preparation of food and beverages according to standard recipes
  • Ensure quality control and customer satisfaction
  • Communicate effectively with team members and customers

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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