shift supervisor - Store# 02387, INDIANA UNIVERSITY
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.37 - $21.99
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
Paid parental leave
Paid vacation
Paid sick time
401(k) retirement plan
Tuition coverage
Job Description
Starbucks Coffee Company is a leading global coffeehouse chain that prides itself on crafting the world’s finest coffee while creating meaningful moments for every customer. With thousands of locations worldwide, Starbucks has cemented itself as not only a purveyor of high-quality beverages and food but also as a community hub where people connect and share experiences. The company is dedicated to fostering a warm and welcoming environment, ensuring every cup of coffee delivers comfort and joy to its customers. Starbucks is also deeply invested in the personal and professional growth of its employees, known as partners, by providing ample developmental... Show More
Job Requirements
- Maintain regular and consistent attendance and punctuality with or without reasonable accommodation
- Available to work flexible hours including early mornings, evenings, weekends, nights and holidays
- Meet store operating policies and standards including quality beverage and food preparation, cash handling, and store safety with or without reasonable accommodations
- Six months of customer service experience
- Experience with task delegation or coordination
- Prepare and coach food and beverages to standard or customized recipes
Job Qualifications
- Experience in a customer-facing role for at least six months
- Experience delegating tasks or coordinating a team of two or more employees
- Ability to direct and support team members
- Effective oral communication skills
- Strong interpersonal and relationship-building skills
- Knowledge of the retail environment
- Ability to work collaboratively within a team
Job Duties
- Lead and coach team members to deliver quality beverages and food products
- Ensure adherence to store operating policies and standards including safety and cash handling
- Delegate and coordinate tasks among employees
- Foster a welcoming and friendly environment for customers
- Manage flexible work schedules to meet store needs
- Monitor and maintain store cleanliness and product quality
- Handle customer inquiries and resolve issues effectively
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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