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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Rotating Shifts
Flexible
Day Shifts
Weekend Shifts
Benefits
employee discount
Dental Insurance
Employee assistance program
Health Insurance
Vision Insurance
Job Description
Gopuff is a rapidly growing delivery service company that specializes in providing everyday essentials to customers quickly and conveniently. Founded with the mission to offer on-demand delivery 24/7, rain or shine, Gopuff has revolutionized the retail and convenience market. The company caters to a broad customer base that includes busy individuals, families, and anyone in need of quick access to snacks, groceries, beverages, and other lifestyle products. By leveraging technology and a robust logistics network, Gopuff ensures customers enjoy a seamless online ordering experience with fast, reliable delivery directly to their doors.
As part of its expansion into... Show More
As part of its expansion into... Show More
Job Requirements
- 1+ years of leadership experience in retail, grocery, military, restaurant or equivalent experience
- ServeSafe Certification highly preferred
- Ability to work flexible hours including early mornings, evenings, weekends and holidays
- Must have a welcoming and helpful attitude toward new team members
- Ability to learn and adapt to current technology needs
- Ability to work both independently and with a team
- Strong attention to detail and ability to follow multi-step processes
- Commitment to providing quality and consistent customer experience
Job Qualifications
- 1+ years of leadership experience in retail, grocery, military, restaurant or equivalent experience
- 1 year of leadership in a cafe is preferred
- ServeSafe Certification highly preferred
- Starbucks or other fast-paced cafe experience preferred
- Ability to work with fluid schedules
- Welcoming and helpful attitude toward new team members
- Learn and adapt to current technology needs
- Work both independently and with a team
- Have a focus on quality and take pride in your work
- Attention to detail and follow a multi-step processes
Job Duties
- Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks and Gopuff
- Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
- Anticipates customer and store needs by constantly evaluating environment for cues
- Communicates information to manager so that the team can respond as necessary to create a great working environment during each shift
- Assists with new employee training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed
- Provides feedback to manager on employee performance during shift
- Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to baristas on shift to ensure operational excellence and to improve performance
- Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns
- Executes store operations during scheduled shifts
- Organizes opening and closing duties as assigned
- Maintains regular and consistent attendance and punctuality
- Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards
- Follows health, safety and sanitation guidelines for all products
- Works flexible hours including early mornings, evenings, weekends and/or holidays as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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