Shift Supervisor - Fort Collins Retail Store
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short term disability
Life insurance
Flexible spending account
long term disability
Paid Time Off
Retirement Plan
Job Description
Goodwill of Colorado is a respected nonprofit organization dedicated to enhancing the lives of individuals and families through education, job training, and employment opportunities. With a strong presence in the community, Goodwill operates a network of retail stores that generate funding to support its mission of helping people overcome barriers to employment and achieve economic independence. As a community-driven organization, Goodwill of Colorado focuses on providing opportunities for career growth and personal development to everyone it serves and employs. The organization values inclusivity and diversity and maintains a supportive environment conducive to learning and advancement.\n\nThis job opening is for a... Show More
Job Requirements
- High school diploma or equivalent preferred
- Previous supervisory experience preferred
- At least two years retail experience desired
- Ability to communicate effectively verbally and electronically
- Ability to obtain required certifications
- Ability to problem solve and make decisions quickly
- Ability to maintain confidentiality
- Ability to withstand prolonged standing, bending, and lifting up to 45 pounds occasionally
- Ability to work varied schedules including weekends, evenings, holidays, and overtime
- Proficiency in office software and web applications
- Ability to manage corporate email and calendar
- Must attach a resume to application
Job Qualifications
- High school diploma or equivalent preferred
- Previous supervisory experience preferred
- Two years retail experience desired
- Familiarity with product pricing, trends, fashions, and seasonal changes
- Effective verbal and electronic communication skills
- Ability to obtain certification in all employee positions through On the Job Training
- Certification in walkie stacker and/or forklift operation preferred
- Strong problem-solving and decision-making skills
- Ability to maintain confidentiality and follow company policies
- Capacity to stand, bend, and lift for extended periods
- Availability to work varied schedules including weekends, evenings, holidays, and overtime
- Proficiency with office equipment, Word, Excel, and web-based applications like UKG and Novatime
- Ability to manage corporate email and calendar
- Demonstrated competencies in communication, customer focus, excellence, skills, teamwork, and trust at level 2
Job Duties
- Monitor safety, customer focus, product flow, and store aesthetics personally or through delegation
- Manage employee breaks and redirect staff to address call-offs
- Coach employees verbally and with initial write-ups, provide input on reviews and terminations
- Facilitate employee purchases
- Assist in opening and closing procedures
- Verify daily sales report paperwork
- Count cash drawers and make change between drawers and safe
- Assist with inventory by counting, entering, and verifying products
- Be on call for after-hours alarm notifications
- Plan, coordinate, and control customer service activities
- Serve as first escalation point for customer complaints
- Manage donation acceptance at Attended Donation Centers
- Maintain knowledge of store procedures and cross-train as a generalist
- Ensure accurate processing and movement of e-commerce products
- Obtain certification to operate equipment like pallet jack, forklift, and walkie stacker
- Maintain operational capability in absence of assistant manager or manager
- Perform additional tasks as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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