Shift Supervisor - Dunkin Donuts
Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.13 - $18.13
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
flexible schedules
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) with Company Match
Earned wage access
Education Assistance
Employee Referral Bonus
Meal Discount
Pet insurance
Job Description
Applegreen USA is a leading operator of travel plazas across the Northeast and Midwest, offering convenience, comfort, retail options, and a broad selection of food choices from well-known brands such as Auntie Anne's, Burger King, Chick-Fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, and Starbucks, among others. With over 80 travel plazas, Applegreen USA stands out for its commitment to enhancing the journey of travelers by providing an exceptional customer experience and a comfortable environment. The company prides itself on its core values, which emphasize customer and community focus, the development and valuing of its employees, and... Show More
Job Requirements
- Able to stand and walk for an extended period of time
- frequently bend, twist, lift and carry at least 40 pounds
- requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
- available to work a flexible schedule including days, nights, weekends, and holidays
- maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
Job Qualifications
- Cash handling and customer service experience
- shift supervisor or leadership experience preferred
- ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner
Job Duties
- Lead the activities of team members on shift
- consistently provide friendly customer service by engaging in positive, helpful interactions with customers and appropriately resolve customer complaints
- complete opening, daily and closing procedures/checklists in accordance with company policies/procedures
- operate point-of-sale (POS) system, accurately process and receive payment from customers, and follow all customer service and cash handling policies and procedures
- ensure proper food handling procedures are followed including wrapping, labelling, dating, stocking, storing, rotating, and checking temperature of products
- complete with a variety of kitchen-related tasks including prepping, thawing, cooking, packaging, wrapping, and cleaning
- stock, clean, and sanitize workstation and equipment
- actively cross-sell and up-sell products
- maintain a solid knowledge of products and services available in the plaza
- assist in the training of new team members
- follow required brand standards, food safety requirements, as well as all company policies and procedures
- inform plaza leadership of any observations, concerns, or problems that are witnessed or experienced
- execute a variety of other tasks as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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