Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $26.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Shift Differentials
overtime pay
Job Description
Krispy Kreme is a globally recognized brand well-known for its high-quality doughnuts and exceptional customer service. Established decades ago, Krispy Kreme has grown from a small doughnut shop into a major player in the retail and food service industry, operating numerous stores that deliver delicious products and create memorable experiences for customers. The company focuses on continual innovation while maintaining the tradition of its iconic offerings. Krispy Kreme is committed to employee development, promoting a positive, service-oriented culture, and supporting team members with comprehensive training and leadership opportunities. This role is classified as a full-time shift supervisor position, with a... Show More
Job Requirements
- Must be 18 years of age or older
- must have flexibility to work any day or shift as needed
- pass a pre-employment drug screen
- pass a criminal background check
- must perform all related competencies outlined in the Krispy Kreme Shift Management Training Workbook
Job Qualifications
- High school diploma or equivalent preferred
- strong leadership skills
- strong organizational skills
- strong communication skills
- experience working with people and history of dependability
- must perform all related competencies outlined in the Krispy Kreme Shift Management Training Workbook
- valid driver's license as required to drive delivery trucks
- manager's food safety certification
Job Duties
- Overseeing the proper performance of all store activities
- training employees and ensuring that employees are working efficiently and effectively
- maintaining adequate staff in retail and production positions
- performing retail tasks as needed
- performing production tasks as needed, if applicable to store type
- ensuring customers are being cared for properly
- ensure Production Specialists understand production schedule for the day, if applicable to store type
- accessing the store's safe and getting change as necessary
- ensure Krispy Kreme security and cash handling standards and procedures are met and enforced
- locking doors and closing at night
- conduct store tours
- knowledgeable of Krispy Kreme history, product and current promotions
- model exceptional customer service skills for employees
- promote customer service oriented atmosphere in store
- fill customer orders accurately and quickly, including products, condiments, and change
- handle difficult customer situations professionally
- maintain a pleasant and courteous demeanor
- exhibit suggested selling behaviors such as second dozens, up-selling other products, and up-selling in sizes
- knowledge and ability to execute all store functions
- answer telephone in a timely manner and utilize Krispy Kreme greeting procedures
- manager's food safety certification
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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