Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Career development opportunities
Job Description
Sheldon Ace Hardware is a respected independently owned cooperative store operating under the Ace Hardware brand, serving its local community with a comprehensive range of hardware, home improvement, and gardening products. As an independent member of the Ace Hardware Corporation network, Sheldon Ace Hardware benefits from the strong brand recognition and extensive support systems of the corporation, while maintaining complete autonomy over its operations, employment decisions, and customer service initiatives. This independent business model ensures that the store's management team can make timely and effective decisions that best suit their unique customer base and market needs, fostering a personalized shopping... Show More
Job Requirements
- At least 1-year of hardware or similar retail experience
- at least 1-year of supervisor or management experience
- at least 18-years old to operate machinery
- high school diploma or GED equivalent
- ability to stand, walk, lift up to 60 pounds and climb
- full-time availability preferred
Job Qualifications
- At least 1-year of hardware or similar retail experience
- at least 1-year of supervisor or management experience
- high school diploma or GED equivalent
- associates degree preferred
- formal retail experience preferred
- excellent communication and customer service skills
- ability to lead and motivate a team
- strong organizational and multitasking abilities
- knowledge of loss prevention and safety procedures
- ability to operate machinery safely
Job Duties
- Provide positive representation of store
- proactively assist customers in solving problems
- greet customers entering and throughout the store
- thank customers when finished and when they are leaving the store
- provide a friendly, outgoing demeanor
- ensure all calls and pages are answered promptly, courteously and effectively
- handle customer complaints and resolve problems with the customer considering the store's best interest
- possess excellent product knowledge and knowledge of store layout
- ensure a positive, professional and safe work environment for all associates
- supervise the general operations of the entire store
- responsible for opening and closing the store
- assist with the implementation of Store Support Center programs
- ensure successful loss prevention, safety and internal audits
- work with General Manager and Assistant Manager on all aspects of running the store
- communicate issues to the appropriate Store Support Center department with General Manager approval
- implement new standard operating procedures into store execution
- assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas
- ensure that weekly price changes and label updates are completed timely and accurately
- oversee all cashiering functions including training, maintenance, audits, and reports
- manage and direct preventative maintenance and repairs for physical assets
- visit competition to be familiar with their operations
- assist to ensure forklift operations and receiving are completed safely and efficiently
- assist to ensure receiving, checking in and stocking of merchandise adheres to best practices and standard operating procedures
- responsible for maintenance of back stock levels
- assist to ensure that cycle counts and negative on hand reports are completed timely and accurately
- assist in ordering and maintaining desirable product inventory levels
- assist with merchandise resets and signage updates
- assist in presenting a clean and orderly sales floor including end caps and promotional and incremental merchandising
- assist in training of all associates
- actively recruit and promote the advancement of associates
- assist in hiring, training, scheduling, reviewing, rewarding and coaching Head Cashiers and Cashiers with approval of the General Manager
- manage all aspects of store operations in the absence of the General Manager
- lead by example and be approachable by associates and customers
- participate in store meetings
- communicate merchandising, cost control or sales ideas to the General Manager for follow up
- prepare and challenge self for future advancement
- perform all other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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