Shift Supervisor

Murrieta, CA, USA|

Job Overview

Compensation

Hourly

Exact $20.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

401(k) Plan

Employee Discounts

Career development opportunities

flexible scheduling

Job Description

KFC, also known as Kentucky Fried Chicken, is a globally recognized fast-food restaurant chain specializing in fried chicken and related menu items. Established as one of the world’s leading quick-service restaurant brands, KFC prides itself on delivering high-quality food with exceptional customer service in a clean and welcoming environment. Known for its secret recipe and commitment to operational excellence, KFC operates numerous outlets worldwide, emphasizing consistency, safety, and guest satisfaction.

The Shift Supervisor position at KFC is a pivotal role designed for individuals who thrive in a fast-paced environment and possess strong leadership capabilities. As a Shift Supervisor... Show More

Job Requirements

High school diploma or equivalent
previous supervisory experience preferred
valid driver’s license
reliable vehicle with active insurance
basic computer skills
ability to pass ROCC evaluations consistently
availability for relocation if required
strong communication skills
ability to work in a fast-paced environment
professional appearance and adherence to company policies including no cellphone use during work hours.

Job Qualifications

High school diploma or equivalent
previous experience in a supervisory or leadership role in the food service industry preferred
strong leadership and communication skills
ability to train and motivate staff
excellent customer service abilities
basic computer skills
knowledge of food safety and sanitation standards
ability to perform under pressure and adapt to changing priorities
valid driver’s license
reliable vehicle with active insurance.

Job Duties

Execute daily operations according to company procedures
assign workstations and ensure proper coverage in all areas
monitor product levels, holding times, and food quality, follow projections and waste management
verify that all safety and cleanliness standards are met throughout the shift
lead pre-shift meetings to communicate goals and priorities
provide on-the-job training, feedback, and recognition to team members
enforce attendance, appearance, and performance expectations
report performance issues or incidents to management
deliver outstanding guest service by monitoring hospitality and accuracy
address guest complaints immediately and professionally
support add-on selling and upselling initiatives to drive sales
complete shift paperwork, including cash counts, temperature logs, and product tracking
assist in managing labor within targets by controlling breaks and deployment
support RGM/Assistant Manager with inventory counts and prep levels
maintain a safe and secure environment for guests and employees
ensure all policies, food safety, and sanitation requirements are met
support incident reporting and documentation as needed
greet guests with a warm, friendly smile and eye contact within 5 seconds
take accurate orders quickly and confirm them clearly before processing
maintain professionalism and a calm attitude during busy periods
ensure every order meets KFC quality and accuracy standards
offer guests value items or upgrades using suggestive selling language
thank each guest sincerely and invite them back continuously.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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