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KFC

Shift Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.25 - $17.00
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Work Schedule

Flexible
Day Shifts
Night Shifts
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Benefits

competitive pay
free meal each shift
bonus eligible
Tuition Reimbursement
Scholarship Opportunities
flexible schedules
Vacation pay
Paid Time Off
medical benefits
Discounts on mortgages, vehicles, cell phones and more

Job Description

KFC, also known as Kentucky Fried Chicken, is a globally recognized fast-food restaurant chain renowned for its delicious fried chicken and a commitment to quality and customer satisfaction. As a franchise brand operating in numerous locations worldwide, KFC has built a strong reputation based on its finger-lickin good flavors, innovative menu offerings, and a friendly dining experience. The company values leadership, teamwork, and community engagement, making it an employer of choice for many eager to grow within the foodservice industry. The culture at KFC promotes inclusivity, equity, and belonging, encouraging every employee to contribute their best and develop their career.Show More

Job Requirements

  • Adheres to cash, security, inventory and labor policies
  • Must be at least 18 years of age
  • Accessibility to dependable and reliable transportation
  • Physical dexterity required (the ability to move up to 50 lbs from one area to another)
  • Attendance and punctuality a must
  • Maintains customer satisfaction and adheres to health and safety standards
  • Operating of cash register as needed and making change for other cashiers

Job Qualifications

  • High school diploma or equivalent
  • Minimum one year of restaurant or retail experience, with at least 3 months shift lead experience preferred
  • Excellent communication skills
  • Strong management, leadership and organizational skills
  • Basic math skills
  • Ability to provide constructive feedback
  • Ability to promote equity, inclusion and belonging
  • Familiarity with food safety standards
  • Ability to operate cash registers

Job Duties

  • Ensure consistent customer satisfaction by executing KFC Connect Success Routine and prioritizing customer needs
  • Oversee team members' completion of shift tasks and maintain clean, neat appearances
  • Ensure food safety, quality, and accuracy of orders
  • Resolve customer complaints quickly, maintaining positive customer relations
  • Provide regular feedback to the RGM on team member performance
  • Offer ongoing constructive and positive feedback to team members
  • Actively participate in training team members
  • Handle conflicts constructively and work with the RGM to achieve resolution
  • Assist the RGM in screening team member candidates
  • Assist with profit and loss management by following cash control and security procedures, maintaining inventory and managing labor
  • Oversee proper product preparation, rotation, portioning, cooking and holding times
  • Assist the RGM with facility maintenance and ensure health and safety standards are always followed

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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