Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Night Shifts
Benefits
competitive pay
free meal each shift
bonus eligible
Tuition Reimbursement
Scholarship Opportunities
flexible schedules
Vacation pay
Paid Time Off
medical benefits
KFC Foundation programs
Job Description
KFC, a globally recognized leader in the fast-food restaurant industry, is dedicated to serving high-quality chicken dishes with exceptional customer service. With a rich heritage dating back to 1952, KFC has built an extensive network of restaurants worldwide, becoming a household name synonymous with flavorful food and a welcoming atmosphere. The company prides itself on its commitment to innovation, community support, and fostering an inclusive and dynamic workplace environment where every team member can thrive and grow professionally. KFC operates in a fast-paced, customer-centric environment that values teamwork, leadership, and dedication to maintaining high standards of food quality and service.Show More
Job Requirements
- Must be at least 18 years of age
- Accessibility to dependable and reliable transportation
- Physical dexterity required (the ability to move up to 50 lbs from one area to another)
- Attendance and punctuality a must
- Ability to operate cash register and make change for other cashiers
- Maintains customer satisfaction
- Adheres to health and safety standards
- Adheres to cash, security, inventory and labor policies
- Promotes and champions KFC's culture and values
- Provides constructive feedback to team members
- Executes shift duties accurately and efficiently
- Promotes equity, inclusion and belonging
- Ensures teammates and customers enjoy a positive experience
Job Qualifications
- 1 year of restaurant/retail experience with 3 months shift lead experience preferred
- Excellent communication skills
- Management and leadership skills
- Organizational skills
- Basic math skills
Job Duties
- Ensure consistent customer satisfaction by executing KFC Connect Success Routine and prioritizing customer needs
- Oversee team members' completion of shift tasks and maintain clean, neat appearances
- Ensure food safety, quality, and accuracy of orders
- Resolve customer complaints quickly, maintaining positive customer relations
- Provide regular feedback to the RGM on team member performance
- Offer ongoing constructive and positive feedback to team members
- Actively participate in training team members
- Handle conflicts constructively and work with the RGM to achieve resolution
- Assist the RGM in screening team member candidates
- Assist with profit and loss management by following cash control and security procedures, maintaining inventory and managing labor
- Oversee proper product preparation, rotation, portioning, cooking and holding times
- Assist the RGM with facility maintenance and ensure health and safety standards are always followed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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