Job Overview
Employment Type
Full-time
Work Schedule
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Training and development opportunities
Job Description
M&J PM, LLC is a franchisee of Papa Murphy's, operating independently from Papa Murphy's International, Inc., and any of its affiliates. As an independent business owner, M&J PM, LLC sets its own wage and benefit programs, which may vary from other franchisees. The company is dedicated to delivering high-quality fresh pizza and exceptional guest experiences, aligning closely with Papa Murphy’s core values of Quality, Service, Integrity, and Teamwork. Papa Murphy's stores are known for their unique take-and-bake pizza model, allowing customers to enjoy freshly prepared pizzas they can bake at home, combining convenience with freshness and value.
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Job Requirements
- Regularly required to stand and walk
- Use hands to finger, handle or feel
- Reach with hands and arms
- Occasionally required to bend and stoop, kneel or crouch
- Must be able to perform cleaning duties such as wiping tables and equipment, sweeping and mopping
- Must be able to lift and/or move up to 30 pounds
- Maintain punctual and regular attendance at work
Job Qualifications
- High school diploma or equivalent preferred but not required
- At least six months experience in QSR environment
- Previous experience at the crew member position
- Food Handlers Card and/or Serve Safe Certified preferred but not required
- Ability to communicate effectively
- Ability to read and apply fundamental math skills
- Build and maintain positive relationships with supervisors, co-workers and guests
- Demonstrate good written and oral communication skills
- Demonstrate excellent customer service skills
- Ability to manage various difficult or emotional customer situations
- Basic computer skills including MS Word, Excel, Outlook, and POS
- Knowledge of store financials, P & L's, break-even analysis, food cost analysis, labor cost analysis and other financial information relative to store operations
Job Duties
- Exhibit readiness to take responsibility of a shift by wearing a clean and wrinkle-free uniform and showing up at the assigned time
- Ensure all team members are in uniform, clocked in, and at assigned work stations at assigned time
- Perform a walk-through of the store to ensure that the store is clean, ready, stocked for business using the Pre-Rush Checklist
- Supervise and work with team members to ensure that the store operates with proper guest service, product quality, food handling, sanitation, safety, and security guidelines
- Accountable for all cash handling and ensure funds are properly secured
- Ensure proper labor laws are adhered to including schedules and breaks
- Complete all opening and closing duties and all appropriate checklists
- Complete accurate shift and daily paperwork using the POS system
- Maintain adequate prepped product for the shift and ensure product availability including proofed crusts
- Handle emergencies, guest complaints, equipment problems, product shortage, and team member problems as per company standards and procedures
- Communicate any shift problems to immediate supervisor
- Train and develop team members on assigned shift as directed by immediate supervisor
- Travel to the bank to make deposits, pick up change, and deposit slips
- Supervise and operate the store independently if needed in the absence of the Store Manager for prolonged periods of time
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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