Job Overview
Employment Type
Temporary
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Night Shifts
Benefits
competitive pay
free meal each shift
bonus eligible
Tuition Reimbursement
flexible schedules
Vacation pay
Paid Time Off
medical benefits
401k plan
Health and wellness programs
Employee Discounts
Job Description
KFC, a globally recognized leader in the fast-food industry, is renowned for its signature fried chicken and commitment to delivering quality customer experiences. As a staple in the quick-service restaurant sector, KFC operates numerous outlets worldwide, each dedicated to upholding the brand's high standards of food quality, service, and cleanliness. The company fosters a dynamic work environment that encourages growth, teamwork, and dedication to customer satisfaction. Working at KFC not only means being part of a historic brand but also joining a team that values hard work, innovation, and creating a positive atmosphere for both employees and customers.
Show More
Show More
Job Requirements
- Must be at least 18 years of age
- Accessibility to dependable and reliable transportation
- Physical dexterity required including the ability to move up to 50 lbs from one area to another
- Ability to operate cash register and make change
- Attendance and punctuality a must
- Adherence to cash, security, inventory and labor policies
- Maintain customer satisfaction and promote KFC's culture and values
Job Qualifications
- One year of restaurant or retail experience
- Three months shift lead experience preferred
- Excellent communication skills
- Strong management, leadership and organizational skills
- Ability to provide constructive feedback
- Basic math skills
- Ability to adhere to health and safety standards
- Ability to promote equity, inclusion and belonging
- Demonstrated reliability and punctuality
Job Duties
- Ensure consistent customer satisfaction by executing KFC Connect Success Routine and prioritizing customer needs
- Oversee Team Members' completion of shift tasks and maintain clean, neat appearances
- Ensure food safety, quality, and accuracy of orders
- Resolve customer complaints quickly, maintaining positive customer relations
- Provide regular feedback to the RGM on Team Member performance
- Offer ongoing constructive and positive feedback to Team Members
- Actively participate in training Team Members
- Handle conflicts constructively and work with the RGM to achieve resolution
- Assist the RGM in screening Team Member candidates
- Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory and managing labor
- Oversee proper product preparation, rotation, portioning, cooking and holding times
- Assist the RGM with facility maintenance and ensure health and safety standards are always followed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: