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KFC

Shift Supervisor

Job Overview

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Employment Type

Temporary
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $15.00
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Work Schedule

Flexible
Day Shifts
Night Shifts
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Benefits

competitive pay
free meal each shift
bonus eligible
Tuition Reimbursement
flexible schedules
Vacation pay
medical benefits
401K plan with 6% match
Health and wellness programs
Employee Discounts

Job Description

KFC, a globally recognized fast-food restaurant chain famous for its signature fried chicken, is known not only for its delicious menu but also for its commitment to exceptional customer service and innovative business practices. The brand has established a strong presence worldwide, offering a vibrant work environment that values teamwork, leadership, and customer satisfaction. KFC continues to lead the quick-service restaurant industry by fostering a culture of inclusion, equity, and continuous development for its team members. This commitment to excellence and growth makes KFC an appealing workplace for individuals seeking to expand their career within the fast-food and retail sectors.<... Show More

Job Requirements

  • Must be at least 18 years of age
  • accessibility to dependable and reliable transportation
  • physical dexterity required (ability to move up to 50 lbs from one area to another)
  • attendance and punctuality a must
  • adheres to cash, security, inventory and labor policies
  • maintains customer satisfaction and adheres to health and safety standards
  • promotes and champions KFC's culture and values
  • provides constructive feedback to team members
  • executes shift duties accurately and efficiently
  • ensures teammates and customers enjoy a positive experience

Job Qualifications

  • Minimum one year of restaurant or retail experience
  • preferred three months shift lead experience
  • excellent communication skills
  • management and leadership skills
  • organizational skills
  • ability to handle cash register and make change
  • basic math skills
  • adherence to health and safety standards
  • strong commitment to customer service
  • ability to promote equity, inclusion and belonging

Job Duties

  • Ensure consistent customer satisfaction by executing KFC Connect Success Routine and prioritizing customer needs
  • oversee team members' completion of shift tasks and maintain clean, neat appearances
  • ensure food safety, quality, and accuracy of orders
  • resolve customer complaints quickly, maintaining positive customer relations
  • provide regular feedback to the RGM on team member performance
  • offer ongoing constructive and positive feedback to team members
  • actively participate in training team members
  • handle conflicts constructively and work with the RGM to achieve resolution
  • assist the RGM in screening team member candidates
  • assist with profit and loss management by following cash control and security procedures, maintaining inventory and managing labor
  • oversee proper product preparation, rotation, portioning, cooking and holding times
  • assist the RGM with facility maintenance and ensure health and safety standards are always followed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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