Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Night Shifts
Benefits
competitive pay
free meal each shift
bonus eligible
Tuition Reimbursement
Scholarship Opportunities
flexible schedules
Vacation pay
Paid Time Off
medical benefits
401K plan with 6% match
Health and wellness programs
Employee Discounts
KFC Foundation programs including free college tuition at WGU
Savings Match Program
Hardship assistance program
Job Description
KFC is a renowned global fast-food restaurant chain, celebrated for its distinctive fried chicken and commitment to delivering exceptional customer experiences. With a rich history that spans decades, KFC has cultivated a strong brand presence worldwide, appreciated for its flavorful menu offerings and quick service. The company operates a vast network of outlets, each dedicated to maintaining high standards of food quality, safety, and customer satisfaction. KFC values innovation, teamwork, and community engagement, fostering an environment where employees can grow professionally while contributing to the brand's enduring success. As part of its dedication to operational excellence, KFC continually invests in... Show More
Job Requirements
- Must be at least 18 years of age
- Accessibility to dependable and reliable transportation
- Physical dexterity required including the ability to move up to 50 lbs
- Attendance and punctuality are a must
- Operates cash register and makes change as needed
- Adheres to cash, security, inventory and labor policies
- Maintains customer satisfaction and adheres to health and safety standards
- Promotes and champions KFC's culture and values
- Executes shift duties accurately and efficiently
Job Qualifications
- At least 1 year of restaurant or retail experience
- Preferred 3 months shift lead experience
- Excellent communication skills
- Strong management and leadership abilities
- Organizational skills
- Basic math skills
- Ability to provide constructive feedback
- Commitment to promoting equity, inclusion and belonging
- Ability to work effectively in a fast-paced environment
Job Duties
- Ensure consistent customer satisfaction by executing KFC Connect Success Routine and prioritizing customer needs
- Oversee Team Members' completion of shift tasks and maintain clean, neat appearances
- Ensure food safety, quality, and accuracy of orders
- Resolve customer complaints quickly, maintaining positive customer relations
- Provide regular feedback to the RGM on Team Member performance
- Offer ongoing constructive and positive feedback to Team Members
- Actively participate in training Team Members
- Handle conflicts constructively and work with the RGM to achieve resolution
- Assist the RGM in screening Team Member candidates
- Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory and managing labor
- Oversee proper product preparation, rotation, portioning, cooking and holding times
- Assist the RGM with facility maintenance and ensure health and safety standards are always followed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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