Shift Supervisor

Fairfield, CA, USA|Onsite

Job Overview

Work Schedule

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

employee discount

Retirement Plan

Career development opportunities

flexible scheduling

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its commitment to quality, customer service, and operational excellence. Established with the mission to provide fresh and delicious food in a welcoming environment, Wendy's has grown to become a leader in the quick-service restaurant industry. With locations across the United States and around the world, the company emphasizes training, employee development, and a positive workplace culture to ensure every visit meets customer expectations.

This particular position is based in Pensacola, FL, where Wendy's maintains a dedicated team of professionals ensuring smooth daily operations and exceptional customer experiences. The role ... Show More

Job Requirements

must be at least 18 years of age
high school graduate or equivalent educational certificate
minimum 1 year of restaurant industry experience
ability to work non-service hours and during management absence
strong leadership and communication skills
knowledge of operational procedures and standards
ability to manage safety and security compliance
capability to train and cross-train crew members

Job Qualifications

high school graduate or equivalent educational certificate
at least 1 year of experience in the restaurant industry
thorough knowledge of Wendy's operational procedures and standards
ability to provide effective work direction to crew members
strong communication skills
capacity to manage labor and food cost controls
knowledge of safety, security, and maintenance procedures
ability to enforce company policies
customer service orientation

Job Duties

supervises open and close activities during non-service hours
provides work direction to crew members
addresses performance problems of crew members that require immediate attention
monitors product quality and takes corrective action where necessary
follows store cleaning plan
monitors positional and service line organization
monitors service times and determines efficiency
follows flowcharts, prep projections and build-to charts
monitors labor usage against sales readings and recommends corrective action to General Manager where necessary
follows store plans as set by the unit manager
controls food cost by minimizing waste
assists in training and cross-training of positional skills
follows all procedures in the Operational Procedures Manual
ensures time card accuracy and wage/hour compliance during non-service shift
adheres to cash control and banking policies and register procedures
maintains safe working conditions by following safety and security policies and notifying unit manager of any accident or injury
ensures dress policy is followed at all times
follows all maintenance procedures and Preventative Maintenance Schedule duties
uses consistent and appropriate practices in supervision and work direction accountabilities
alerts the unit manager to performance and discipline problems providing sufficient information for corrective action

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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