Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible scheduling
Training and Development
Job Description
Tasty Chick'n is a dynamic restaurant brand committed to delivering exceptional dining experiences centered around quality food and outstanding customer service. As a rapidly growing company within the food service industry, Tasty Chick'n exemplifies a strong dedication to its Brand Vision and Mission, emphasizing excellence, innovation, and community engagement. The brand supports its employees through comprehensive training programs and fosters a culture of recognition and teamwork, ensuring that each staff member feels valued and empowered to contribute to the company's success. Operating in the fast-paced restaurant sector, Tasty Chick'n continually invests in its workforce and operational standards to maintain high... Show More
Job Requirements
- ServSafe certification preferred
- minimum of one year experience in restaurant operations or food service management
- proven supervisory experience in restaurant or retail environment
- experience in employee training and development
- familiarity with POS systems and restaurant management software
- experience in inventory management and cost control
- exposure to marketing initiatives
- ability to work flexible schedule including days, nights, weekends, and holidays
- willingness to travel for training and meetings
- strong customer focus
- excellent communication and interpersonal skills
- leadership and conflict resolution skills
- time management and attention to detail
- physical ability to stand and lift for extended periods
- ability to work in typical restaurant environment with hazards
Job Qualifications
- ServSafe certification preferred
- training in customer service and conflict resolution is advantageous
- minimum of one year experience in restaurant operations, food service management, or equivalent combination of education and experience
- proven track record of success in a supervisory role within the restaurant or retail environment
- experience in training and developing employees, showcasing the ability to enhance team performance and productivity
- familiarity with point-of-sale (POS) systems and restaurant management software
- previous experience in inventory management and cost control practices
- exposure to marketing initiatives and promotional activities
- continuous improvement mindset
- participation in industry-related professional organizations or networking groups
- must be able to work a flexible schedule including days, nights, weekends, and holidays
- willingness to travel to other locations for training, meetings, or support as needed
- strong customer focused skills
- effective communication skills
- proven team player
- excellent problem-solving abilities
- adaptability to change
- leadership capability
- conflict resolution skills
- time management proficiency
- attention to detail
- typing and computer keyboard skills
- verbal and written communication
- research and compile information
- public speaking
- record maintenance
Job Duties
- Demonstrate Tasty Chick'n's Guiding Values while assisting the Restaurant General Manager in building high-performing employees by training, coaching, and recognizing A+ talent utilizing Tasty Chick'n's tools and processes
- Execute the Performance Management process consistently to ensure employees are set up for success and held accountable
- Partner with the Restaurant General Manager to resolve all employee relations activities while maintaining legal compliance in the restaurant
- Work a schedule to ensure that all day parts are being observed, i.e., opening, lunch, dinner, overnight, and weekends
- Drive a customer-focused culture by serving as a role model in resolving serious customer issues
- Coach and assist the Restaurant General Manager in holding all service team members accountable for core operational procedures through the use of the OSM and Company systems
- Assist the Restaurant General Manager in monitoring metrics and inventory management
- Ensure that food safety standards are met through direct observation while running shifts
- Partner with the General Manager to ensure that restaurant projections and marketing initiatives are in place and being implemented
- Partner with the Restaurant General Manager to analyze inventory and controllables on a continual basis and take specific corrective action to meet or achieve margin and cost of goods targets
- Assist the Restaurant General Manager in ensuring that the restaurant is compliant with Federal, State, and Local requirements
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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