Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Night Shifts
Benefits
competitive pay
free meal each shift
bonus eligible
Tuition Reimbursement
Scholarship Opportunities
flexible schedules
Vacation pay
Paid Time Off
medical benefits
KFC Foundation programs including free college tuition at WGU
Savings Match Program
Hardship assistance program
Job Description
KFC, one of the most recognized fast-food restaurant chains globally, is renowned for its signature fried chicken and consistent quality service. Known as an industry leader within the quick-service restaurant sector, KFC has built a reputation around the principles of quality, hospitality, and innovation. As a company committed to not only satisfying its customers but also supporting its employees, KFC provides a dynamic work environment where growth and development are celebrated. This establishment operates under a franchise model in many locations, yet it maintains strict standards to ensure excellent food and service experiences worldwide. Their commitment to fostering a welcoming... Show More
Job Requirements
- Must be at least 18 years of age
- Accessibility to dependable and reliable transportation
- Physical dexterity required (the ability to move up to 50 lbs from one area to another)
- Attendance and punctuality a must
- Operating of cash register as needed and making change for other cashiers
- Maintains customer satisfaction and adheres to health and safety standards
- Promotes and champions KFC's culture and values
- Provides constructive feedback to team members
- Executes shift duties accurately and efficiently
- Promotes equity, inclusion and belonging
- Ensures teammates and customers enjoy a positive experience
- Adheres to cash, security, inventory and labor policies
Job Qualifications
- 1 year of restaurant or retail experience
- 3 months shift lead experience preferred
- Excellent communication skills
- Management or leadership skills
- Organizational skills
- Basic math skills
Job Duties
- Ensure consistent customer satisfaction by executing KFC Connect Success Routine and prioritizing customer needs
- Oversee team members' completion of shift tasks and maintain clean, neat appearances
- Ensure food safety, quality, and accuracy of orders
- Resolve customer complaints quickly, maintaining positive customer relations
- Provide regular feedback to the RGM on team member performance
- Offer ongoing constructive and positive feedback to team members
- Actively participate in training team members
- Handle conflicts constructively and work with the RGM to achieve resolution
- Assist the RGM in screening team member candidates
- Assist with profit and loss management by following cash control and security procedures, maintaining inventory and managing labor
- Oversee proper product preparation, rotation, portioning, cooking and holding times
- Assist the RGM with facility maintenance and ensure health and safety standards are always followed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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