HMSHost - Ruby’s Diner logo

HMSHost - Ruby’s Diner

Shift Manager II

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $23.34 - $27.12
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Work Schedule

Rotating Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Equal employment opportunity

Job Description

Ruby's Diner, located at John Wayne Airport's Terminal A, Gate A08 in Santa Ana, California, is a well-established quick-service restaurant (QSR) known for its classic American diner experience. Operating within the bustling environment of an international airport, Ruby's Diner blends the charm of a traditional diner with the fast-paced demands of airport dining. As part of HMSHost, a global leader in managing food and beverage operations at travel venues, Ruby's Diner provides travelers and locals alike with delicious meals served quickly and efficiently. This location benefits from HMSHost's commitment to operational excellence, employee development, and customer satisfaction.

The Manag... Show More

Job Requirements

  • Ability to work shifts during various operating days and hours each week, including opening, busy day parts, and closing shifts to monitor associates
  • Knowledge of applicable federal, state, and local sanitary, safety, and health standards and HACCP compliance
  • Must adhere to company adult beverage policies
  • Ability to perform all Health and Safety activities as per manager's guide
  • Must be a non-exempt position under the Fair Labor Standards Act
  • Will report to GM, Director of Operations, or intermediate F&B Multi Unit Manager II
  • Must work varied and rotating schedules

Job Qualifications

  • Minimum of 4 years food and beverage experience
  • Minimum of 4 years cash handling experience
  • Minimum of 4 years customer service experience
  • Minimum of 2 years supervisory or lead experience in a casual dine restaurant or production kitchen
  • Ability to speak, read, and comprehend instructions, short correspondence, and policy documents
  • Ability to converse comfortably with customers

Job Duties

  • Complete opening, daily, and closing procedures/checklists in accordance with company policies and procedures
  • Assist the GM/AGM by supervising day-to-day activities of associates within assigned restaurants or points-of-sale
  • Ensure compliance with all company adult beverage policies and that staff understand and follow AB procedures
  • Participate in the interview process, provide input in hiring, and recommend termination, advancement, or promotion of associates
  • Assign work tasks, prepare schedules, and ensure all shifts are covered
  • Ensure all associates take mandated rest breaks and meal periods
  • Maintain cleanliness, stock, and visual appeal of display areas
  • Ensure all equipment is in good working order
  • Operate cash register and void transactions as needed while following cash handling policies and maintaining cash security
  • Monitor compliance with wellness and safety procedures and report any concerns to the GM
  • Perform health and safety activities as specified in the Manager's Guide to Associate Health and Safety
  • Place orders, receive goods, and process invoices
  • Ensure current contact information is maintained for all associates working in the restaurant

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

OysterLink helps restaurants, hotels, and hospitality businesses hire.

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