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Shift Manager - IHOP Dalton

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.50 - $14.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Paid vacation
Health Insurance
Dental Insurance
Vision Insurance
Free Shift Meals
Family discounts
on the job training
Advancement opportunities
Discount Program

Job Description

IHOP in Dalton is a recognized leader in the casual dining industry, known for its warm hospitality, delicious menu offerings, and commitment to quality service. As part of the IHOP brand, this location embodies a welcoming atmosphere where guests feel valued and employees are encouraged to grow both personally and professionally. The restaurant is dedicated to serving a diverse community by offering a variety of breakfast and diner-style meals throughout the day, fostering an environment that prioritizes customer satisfaction and team collaboration. IHOP Dalton is more than a place to work; it is a community hub where employees form lifelong... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a supervisory or leadership role preferred
  • Ability to work flexible hours including weekends and holidays
  • Strong communication skills
  • Basic math and computer proficiency
  • Ability to handle stressful situations calmly and effectively
  • Must be able to pass a background check
  • Availability to work 1st or 2nd shifts including weekends

Job Qualifications

  • Previous experience in a supervisory or management role in the restaurant industry preferred
  • Strong leadership skills with the ability to motivate and develop team members
  • Excellent communication and interpersonal skills
  • Knowledge of food safety regulations and practices
  • Ability to work flexible hours including weekends and holidays
  • Proficient with point-of-sale (POS) systems and restaurant management software
  • Willingness to undergo a background check upon hire
  • Leadership skills

Job Duties

  • Oversee daily operations of the restaurant during assigned shifts ensuring compliance with health and safety regulations company policies and service standards
  • Ensure a high level of guest satisfaction by addressing customer inquiries and resolving complaints efficiently and professionally
  • Supervise train and motivate staff to deliver outstanding customer service
  • Foster a positive and productive work environment
  • Help achieve sales targets and maintain profitability
  • Maintain accurate records of employee performance inventory and sales reports provide recommendations for improvements when necessary
  • Assist in monitoring inventory levels ordering supplies and managing food costs ensure that there are always adequate levels of food paper kitchen safety janitorial uniform linen and other miscellaneous supplies for your shift
  • Handle finances and make a daily run to the bank when needed

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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