HMSHost - Wolfgang Puck logo

HMSHost - Wolfgang Puck

Shift Manager I

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $20.87 - $25.51
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Work Schedule

Rotating Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401k Retirement Plan
Life insurance
Tuition Reimbursement
Employee assistance program
Training opportunities
Referral program

Job Description

HMSHost is a global leader in creating innovative dining experiences and operating food and beverage services primarily in travel venues like airports, highway stops, and stadiums. The company is recognized for delivering high-quality culinary offerings and excellent customer service, contributing to a positive travel experience for millions of people worldwide. Operating under the trusted Wolfgang Puck brand at Chicago O'Hare International Airport, HMSHost manages a popular restaurant location within Terminal 3, Concourse K, Gate K12. This location delivers exceptional food and service in a dynamic, fast-paced airport setting, serving travelers from around the world. HMSHost is committed to providing employees... Show More

Job Requirements

  • Ability to work shifts during various operating days and hours each week
  • during opening, during busy day parts, and during closing to monitor restaurant associates’ work activities during these different days and times
  • knowledge of all applicable federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with HACCP standards

Job Qualifications

  • Requires a minimum of 2 years food and beverage, cash handling, and customer service experience
  • requires a minimum of 6 months supervisory or lead experience in a restaurant or production kitchen
  • requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers

Job Duties

  • Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures
  • assists the AGM/GM in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale
  • participates in the interview process, provides input in hiring, recommends termination, advancement, promotion or any other status change to the GM for associates within the unit
  • assigns work tasks and activities, participates in preparing schedules, and ensures that all shifts are covered
  • actively ensures all associates take all mandated rest breaks and meal periods
  • ensures display areas are appropriately clean, stocked, and visually appealing
  • ensures all equipment is in good working order

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location