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HMSHost - Smashburger

Shift Manager I

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $22.99 - $28.09
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Work Schedule

Rotating Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Employee assistance program

Job Description

Smashburger is a fast-casual restaurant chain known for its freshly made gourmet burgers, signature sides, and crafted beverages. Operating in various high-traffic locations including airports, Smashburger delivers a premium quick-service restaurant (QSR) experience. Embedded within HMSHost, a premier provider of food and beverage services in travel venues, Smashburger at San Jose International Airport Terminal B offers a dynamic environment bustling with travelers eager for quality and quick dining options. HMSHost is recognized for its commitment to quality, customer service, and operational excellence, serving millions of customers annually with a broad menu diversity and efficient service model. Employment at Smashburger through... Show More

Job Requirements

  • Ability to work shifts during various operating days and hours each week, including opening, busy day parts, and closing shifts
  • Knowledge of all applicable federal, state, and local sanitary, safety, and health standards
  • Knowledge of all procedures and protocols to comply with HACCP standards

Job Qualifications

  • Minimum of 2 years food and beverage, cash handling, and customer service experience
  • Minimum of 6 months supervisory or lead experience in a restaurant or production kitchen
  • Ability to speak, read and comprehend instructions, short correspondence, and policy documents
  • Comfortable conversing with customers

Job Duties

  • Complete opening, daily and closing procedures/checklists in accordance with company policies and procedures
  • Assist AGM/GM in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale
  • Participate in the interview process, provide input in hiring, recommend termination, advancement, promotion or any other status change to the GM for associates within the unit
  • Assign work tasks and activities, participate in preparing schedules, and ensure that all shifts are covered
  • Actively ensure all associates take all mandated rest breaks and meal periods
  • Ensure display areas are appropriately clean, stocked, and visually appealing
  • Ensure all equipment is in good working order
  • Operate cash register and void transactions as needed while following all HMSHost cash handling policies and procedures, and maintain proper security of cash at all times
  • Monitor compliance with wellness and safety procedures and guidelines, build awareness about wellness and safety, and report any safety concerns to the GM
  • Understand and perform all Health and Safety activities as specified in the Manager’s Guide to Associate Health and Safety
  • Place orders for individual units, receive goods, process invoices
  • Ensure that the company has most current contact information for all associates working in the restaurant

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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