Shift Manager, Cage-Ex

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $29.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Flexible work schedule

Job Description

Oak Grove Racing, Gaming & Hotel (the "Property") is a newly established, state-of-the-art facility located in the bustling heart of Oak Grove, Kentucky. Strategically positioned across the street from the large Army post, Ft. Campbell, this Property enjoys high visibility and accessibility. It is situated just 10 miles from Clarksville, Tennessee and less than 60 miles northwest of downtown Nashville, Tennessee, making it easily reachable for residents and visitors from neighboring areas. This facility offers a dynamic and vibrant environment where gaming, entertainment, and hospitality converge to create a unique guest experience. Oak Grove Racing, Gaming & Hotel is committed... Show More

Job Requirements

  • Two to five years of experience in gaming cage operations or banking
  • At least two years in a supervisory or managerial role
  • Ability to obtain and maintain a valid Kentucky gaming/racing license
  • Ability to obtain and maintain a Race and Sportsbook Employee License
  • Strong knowledge of gaming regulations including BSA/AML/Title 31 compliance
  • Strong leadership and team management skills
  • Effective oral and written communication skills
  • Ability to work flexible hours including evenings, weekends and holidays
  • Ability to lift, push, and pull up to 50lbs
  • Ability to maintain professional relationships and foster a positive work environment

Job Qualifications

  • Two to five years of experience in gaming cage operations or banking, with at least two years in a supervisory or managerial role
  • A degree in a related field (2-year or 4-year) is preferred, or equivalent work experience
  • Strong knowledge of gaming regulations, including BSA/AML/Title 31 compliance
  • Ability to obtain and maintain a valid Kentucky gaming/racing license and a Race and Sportsbook Employee License
  • Demonstrated ability to manage operations efficiently and profitably
  • Strong leadership and team management skills
  • Effective communication (oral and written) and collaboration with peers, team members and guests
  • Commitment to maintaining professional relationships and fostering a positive work environment
  • Knowledge and enforcement of internal controls, gaming regulations, and safety protocols

Job Duties

  • Oversee the day-to-day operations of the Cage, Player Services, and Sports Wagering areas during assigned shifts
  • Ensure the safety and security of Team Members, guests, and company assets by enforcing internal controls, corporate procedures, and state and federal regulations
  • Educate the cage team on daily promotions to answer guest questions
  • Provide exceptional guest service by addressing and resolving disputes to ensure a favorable gaming experience
  • Monitor staffing levels and adjust schedules to meet operational and budgetary needs
  • Delegate tasks and assign responsibilities to Supervisors while ensuring accountability
  • Manage, train, and develop team members, including conducting performance reviews and providing coaching and feedback

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.