Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $28.25
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Flexible Schedule
Training and development opportunities
Job Description
Oak Grove Racing, Gaming & Hotel is a state-of-the-art entertainment facility located in the vibrant heart of Oak Grove, Kentucky. Positioned in a high-traffic area directly across from the large Army post of Fort Campbell, this property benefits from its prime location near a bustling military community, offering a unique and dynamic customer base. Just 10 miles from Clarksville, Tennessee, and under 60 miles northwest of downtown Nashville, Oak Grove Racing, Gaming & Hotel serves not only the local population but also visitors from the neighboring cities and states, making it a significant regional destination for racing, gaming, dining, and... Show More
Job Requirements
- Demonstrated ability to manage operations efficiently and profitably
- Strong leadership and team management skills
- Effective communication (oral and written) and collaboration with peers, team members and guests
- Commitment to maintaining professional relationships and fostering a positive work environment
- Knowledge and enforcement of internal controls, gaming regulations, and safety protocols
Job Qualifications
- Two to five years of experience in gaming cage operations or banking, with at least two years in a supervisory or managerial role
- A degree in a related field (2-year or 4-year) is preferred, or equivalent work experience
- Strong knowledge of gaming regulations, including BSA/AML/Title 31 compliance
- Ability to obtain and maintain a valid Kentucky gaming/racing license and a Race and Sportsbook Employee License
Job Duties
- Oversee the day-to-day operations of the Cage, Player Services, and Sports Wagering areas during assigned shifts
- Ensure the safety and security of Team Members, guests, and company assets by enforcing internal controls, corporate procedures, and state and federal regulations
- Educate the cage team on daily promotions to answer guest questions
- Provide exceptional guest service by addressing and resolving disputes to ensure a favorable gaming experience
- Monitor staffing levels and adjust schedules to meet operational and budgetary needs
- Delegate tasks and assign responsibilities to Supervisors while ensuring accountability
- Manage, train, and develop team members, including conducting performance reviews and providing coaching and feedback
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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