The Wendy's Company logo

The Wendy's Company

Shift Manager - Brockton

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Healthcare benefits
Paid Time Off
401(k) with employer match
Employee assistance program
Paid training
Career growth opportunities
inclusive work environment

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, high-quality food and commitment to excellent customer service. As a leading player in the quick-service restaurant industry, Wendy's prides itself on its distinct menu offerings, which include its famous square-shaped beef patties, fresh vegetables, and wide variety of meal options that cater to diverse tastes and preferences. The brand has established a reputation for innovation, quality, and a customer-first approach that resonates strongly with its customers around the world. With numerous locations across the globe, Wendy's fosters a workplace environment that values diversity, teamwork, and growth opportunities for... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a customer service or leadership role preferred
  • Ability to problem solve and make decisions under pressure
  • Commitment to promoting food safety and cleanliness
  • Flexible availability to work varied shifts
  • Ability to communicate effectively with team members and customers
  • Reliable transportation for occasional travel

Job Qualifications

  • Willingness and ability to stand and move for most or all of the shift
  • Ability to use restaurant equipment including headsets, registers, and grills
  • Commitment to follow brand standards and guidelines for food preparation and service
  • Reliable transportation to travel to home store and occasionally other locations
  • Strong customer service and leadership skills
  • Ability to work flexible hours
  • Basic understanding of food safety practices

Job Duties

  • Lead and motivate restaurant team members during shifts
  • Ensure adherence to food safety and quality standards
  • Manage customer service challenges with problem-solving skills
  • Maintain cleanliness and operational standards of the restaurant
  • Oversee use of restaurant equipment such as headsets, registers, and grills
  • Promote a culture of continuous learning and growth within the team
  • Support scheduling and flexible work availability needs

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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