Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Flexible
Benefits
Paid Time Off
Quarterly bonus potential
Employee Referral Program
Flexible work schedules
Career growth opportunities
inclusive work environment
Training and Development
Job Description
Wendy's is a well-established and respected fast-food restaurant chain known for its commitment to quality, taste, and customer satisfaction. Founded with a vision to provide fresh, made-to-order meals, Wendy's has grown into one of the largest and most popular quick-service restaurants in the world. With a reputation for emphasizing freshness and friendly service, Wendy's continually strives to deliver a superior dining experience to its customers. The company values its employees and is committed to fostering a positive, inclusive workplace culture where every team member has the opportunity to thrive and grow.
The Shift Manager role at Wendy's is a v... Show More
The Shift Manager role at Wendy's is a v... Show More
Job Requirements
- must be at least 18 years old
- have one or more years of restaurant, retail, or customer service experience
- possess required documents and permits as per state and federal law
- must have or be willing to obtain ServSafe certification
- certified in Open/Close Manager, Kitchen Manager, and Customer Service Manager roles
- able to multitask and provide sound direction
- ability to work in fast-paced, noisy, and temperature-variable environments
- able to stand for prolonged periods and perform physical tasks including lifting up to 50 pounds, reaching, pushing, pulling, bending, kneeling, and stooping
- use of headset required
- willing to work collaboratively in a team environment
Job Qualifications
- one or more years of restaurant, retail, customer service focused, or equivalent experience
- candidates must be at least 18 years of age
- possess all documents and permits required by state and federal law
- certification or willingness to obtain ServSafe certification
- certification in Open/Close Manager, Kitchen Manager, and Customer Service Manager positions
- ability to multitask while maintaining composure
- strong customer orientation focus
- professionalism and discretion in handling customer issues
- ability to work in a fast-paced environment
Job Duties
- utilize positional skills, customer service and courtesy, health and safety regulations to provide exceptional guest experiences
- aid the General Manager in creating and maintaining an engaged employee culture
- manage restaurant operations during shifts to ensure smooth and efficient service
- provide direction and support to team members to maintain high standards
- handle customer concerns and resolve issues with professionalism and discretion
- multitask effectively while maintaining composure
- promote teamwork and strong customer orientation
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Restaurant and hotel hiring made simple with OysterLink.
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