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McDonald's logo

Shift Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Rotating Shifts
Flexible
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Benefits

Paid vacation
Education Assistance
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
accident insurance
Service awards
Employee Resource Connection

Job Description

This job opportunity is with a restaurant owned and operated by an independent franchisee of McDonald's, distinctly separate from McDonald's USA. This franchisee holds a license to use McDonald's logos and food products, managing the restaurant independently in all operational and employment matters. As such, the franchisee is the sole employer responsible for hiring, firing, staffing, scheduling, and overall management of the restaurant staff, ensuring a unique workplace environment focused on local leadership and decision-making. This independence allows the franchisee to maintain personalized management styles and adapt to the community's needs while still delivering the universally loved McDonald's menu and... Show More

Job Requirements

  • must be 18 years or older
  • previous leadership experience preferred
  • ability to work flexible hours including evenings and weekends
  • strong organizational skills
  • ability to train and supervise a team
  • good communication skills
  • commitment to safety and quality standards

Job Qualifications

  • previous leadership experience preferred
  • experience in restaurant, retail, or hospitality environment preferred
  • positive team player with flexible schedule
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • minimum age of 18 years
  • passion for customer service and team leadership

Job Duties

  • lead shifts weekly ensuring fast, accurate, friendly customer service
  • plan for each shift and monitor performance
  • take action to meet McDonald’s quality, service, and cleanliness standards
  • monitor safety, security, and profitability during shifts
  • communicate with next Shift Manager for shift preparation
  • manage food safety and compliance
  • oversee internal communication within the team
  • manage inventory and supplies
  • maintain daily restaurant cleanliness and maintenance
  • schedule crew members efficiently
  • train new and existing staff
  • ensure quality food production
  • provide exceptional customer service
  • enforce safety and security protocols

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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