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McDonald's logo

Shift Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Paid vacation
Paid holidays
Education Assistance
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Leaves
Service awards
Adoption assistance
Matching gifts program

Job Description

This job opportunity is offered by a restaurant operated independently by a franchisee licensed to use McDonald's branding and food products. While the restaurant carries the iconic McDonald's name, it is wholly owned and managed by this separate franchisee entity, not McDonald's USA. This means that all employment-related decisions, from hiring to firing, discipline to scheduling, are controlled solely by the franchisee. McDonald's USA has no influence over these matters, ensuring that applicants' employment applications are managed exclusively by the franchisee. This model provides a unique working environment combining the strength of a world-renowned brand with the personalized management typical... Show More

Job Requirements

  • high school diploma or equivalent
  • prior supervisory experience preferred
  • ability to work flexible hours including weekends and evenings
  • strong interpersonal and decision-making skills
  • ability to manage and motivate a diverse team
  • must be at least 18 years old

Job Qualifications

  • previous managerial experience preferably in restaurant, retail or hospitality
  • positive team player attitude
  • flexible schedule
  • passion for fast-paced work environment
  • good leadership and communication skills
  • at least 18 years old

Job Duties

  • lead shifts weekly ensuring fast, accurate and friendly customer service
  • manage assigned departments like training, food safety, and inventory management
  • set goals, delegate tasks, and report results
  • oversee guest service including front counter, McCafé, and drive-thru areas
  • maintain food quality, safety, and cost control in kitchen operations
  • manage hiring, training, and scheduling of crew members
  • motivate and recognize team members for performance and development

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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