Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $19.50
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Health Insurance
Paid Time Off
401(k)
Employee Discounts
Professional Development
flexible scheduling
meal discounts
Job Description
This job opportunity is with a dynamic restaurant company that prides itself on delivering exceptional customer service and operational excellence. As a leading establishment in the food service industry, the company emphasizes quality, efficiency, and a positive work environment. The company is dedicated to training and developing its team members to ensure they can perform their roles effectively while contributing to the restaurant's overall success. The work culture encourages collaboration, professionalism, and maintaining high standards in food safety and customer service. The employment type for this position is typically full-time with opportunities for advancement through certification and additional managerial responsibilities.... Show More
Job Requirements
- One or more years of restaurant, retail, customer service focused, or equivalent experience
- candidates must be at least 18 years of age and possess all documents and permits required by state and federal law
- must have or be willing to obtain ServSafe certification
- must be certified in the Open/Close Manager, Kitchen Manager, and Customer Service positions
- ability to multi-task while maintaining composure and giving sound advice and direction
- must be able to take direction, give direction, work well in a team environment and have a strong customer orientation focus
- must exhibit professionalism, composure, and discretion when expediting or resolving all customer related concerns and issues
- ability to work, concentrate, and perform duties accurately in a fast-paced environment that may involve noise and hot/cold temperatures or other elements
- must be able to stand for prolonged periods of time
- position requires the use of a headset
- frequent lifting and carrying (up to 50 pounds), reaching, pushing, pulling, bending, kneeling and stooping is involved
Job Qualifications
- One or more years of restaurant, retail, customer service focused, or equivalent experience
- candidates must be at least 18 years of age and possess all documents and permits required by state and federal law
- must have or be willing to obtain ServSafe certification
- must be certified in the Open/Close Manager, Kitchen Manager, and Customer Service Manager positions
- ability to multi-task while maintaining composure and giving sound advice and direction
- must be able to take direction, give direction, work well in a team environment and have a strong customer orientation focus
- must exhibit professionalism, composure, and discretion when expediting or resolving all customer related concerns and issues
- ability to work, concentrate, and perform duties accurately in a fast-paced environment that may involve noise and hot/cold temperatures or other elements
- must be able to stand for prolonged periods of time
- position requires the use of a headset
- frequent lifting and carrying (up to 50 pounds), reaching, pushing, pulling, bending, kneeling and stooping is involved
Job Duties
- Train, monitor and reinforce food safety procedures to crew members
- act as Cash Manager as needed, including setting up cash registers at open and verifying cash at close
- perform walk-thru to ensure restaurant is ready to open/close and/or rush ready
- work with Restaurant Management team to train, develop and communicate with crew members and Team Trainers through team huddles, manager meetings, etc.
- supervise crew members and Team Trainers in a way that maximizes retention
- supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all company policies and procedures to Delight Every Customer
- work with Restaurant Management team to ensure quality, production and service standards are met and to create a safe, efficient, and professional environment for customers and team members
- help execute appropriate shift-specific procedures according to the DOP
- assist the Restaurant Management team in maintaining proper coverage via crew member schedules to ensure the restaurant attains/exceeds all customer service standards
- follow up and ensure resolution of VOC issues as needed
OysterLink simplifies hospitality hiring.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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