Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.25 - $17.00
Work Schedule
Flexible
Benefits
Medical Plan
dental plan
recognition programs
Bonuses
Opportunities for advancement
Job Description
Checkers & Rally's is a prominent Quick Service Restaurant (QSR) franchise dedicated to delivering exceptional food and service experiences to its Guests while fostering a supportive and engaging work environment for its employees. Known for its iconic double drive-thru restaurants and signature menu items, Checkers & Rally's prides itself on combining quality, speed, and affordability, making it a popular choice among fast food consumers across multiple regions. With a strong focus on operational excellence and guest satisfaction, the company remains committed to upholding its core values of integrity, service, excellence, and the courage to be bold and grow. As part of a larger network of franchise restaurants, Checkers & Rally's maintains a steadfast commitment to supporting its Franchisees, Teams, and Guests by ensuring a positive restaurant experience and a rewarding working environment.
The Shift Manager role at Checkers & Rally's is pivotal in enabling smooth operations and guaranteeing superior customer experiences during each shift. Reporting directly to the General Manager, the Shift Manager assists in managing sales and profit goals while ensuring that the restaurant maintains high standards of cleanliness, safety, and team engagement. This full-time position requires leadership in overseeing daily operations and ensuring that company policies and procedures are effectively executed during shifts. Shift Managers play a crucial role in training Team Members on company standards, policies, and guest service expectations, contributing to a well-trained and motivated workforce. Additionally, the Shift Manager monitors guest and team issues, escalating concerns to the General Manager, and taking quick action to resolve complaints or procedural violations.
This role demands a proactive, high-energy leader who thrives in the fast-paced environment of a Quick Service Restaurant. Effective communication, problem-solving capabilities, and a strong commitment to guest satisfaction are essential qualities for success. The Shift Manager will be responsible not only for operational efficiency during their shifts but also for fostering a fun and safe atmosphere for both employees and guests. The position offers opportunities for personal and career growth within the organization, supported by dedicated training and development programs, as well as competitive benefits, including comprehensive medical and dental plans and performance bonuses. Embracing the core values of Checkers & Rally's, the Shift Manager role promises a fulfilling and dynamic career path for individuals aspiring to excel in restaurant management and deliver memorable guest experiences.
The Shift Manager role at Checkers & Rally's is pivotal in enabling smooth operations and guaranteeing superior customer experiences during each shift. Reporting directly to the General Manager, the Shift Manager assists in managing sales and profit goals while ensuring that the restaurant maintains high standards of cleanliness, safety, and team engagement. This full-time position requires leadership in overseeing daily operations and ensuring that company policies and procedures are effectively executed during shifts. Shift Managers play a crucial role in training Team Members on company standards, policies, and guest service expectations, contributing to a well-trained and motivated workforce. Additionally, the Shift Manager monitors guest and team issues, escalating concerns to the General Manager, and taking quick action to resolve complaints or procedural violations.
This role demands a proactive, high-energy leader who thrives in the fast-paced environment of a Quick Service Restaurant. Effective communication, problem-solving capabilities, and a strong commitment to guest satisfaction are essential qualities for success. The Shift Manager will be responsible not only for operational efficiency during their shifts but also for fostering a fun and safe atmosphere for both employees and guests. The position offers opportunities for personal and career growth within the organization, supported by dedicated training and development programs, as well as competitive benefits, including comprehensive medical and dental plans and performance bonuses. Embracing the core values of Checkers & Rally's, the Shift Manager role promises a fulfilling and dynamic career path for individuals aspiring to excel in restaurant management and deliver memorable guest experiences.
Job Requirements
- 1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)
- basic math skills
- ability to work flexible schedule and extended hours
- high energy to keep up with a fast-paced environment
- commitment to core values of integrity, service, excellence, and courage to be bold and grow
Job Qualifications
- 1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)
- basic math skills
- ability to work flexible schedule and extended hours
- high energy to keep up with a fast-paced environment
- commitment to core values of integrity, service, excellence, and courage to be bold and grow
Job Duties
- Building sales and profits by promoting guest satisfaction and managing restaurant operations
- escalating any concerns or recommendations with the restaurant, employees or guests to the General Manager
- ensuring policy and procedures are being followed on shifts
- training Team Members on Company operations, policies and procedures and Guest service
- identifying and responding to complaints and policy and procedures violations
- helping ensure the restaurant is a safe, clean and fun environment for our employees and Guests
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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