McDonald’s logo

McDonald’s

Shift Manager

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Paid vacation
Paid holidays
Sabbatical leave
College Tuition Assistance
Medical insurance
Dental Insurance
vision coverage
flexible spending accounts
Disability insurance
Life insurance
Paid Leaves of Absence
Service awards
Employee Resource Connection
Adoption assistance
Matching gifts program

Job Description

This job opportunity is offered by an independent franchisee who owns and operates a McDonald's restaurant. Unlike McDonald's USA, this franchisee operates as a separate company and employer, holding a license to use McDonald’s logos and food products to run the restaurant. Employment decisions, including hiring, firing, discipline, supervision, staffing, and scheduling, are managed exclusively by this franchisee. As a result, all employment matters related to this position are controlled by the franchisee, not McDonald's USA. This distinction is important for applicants to understand as McDonald's USA will have no involvement in the application process or subsequent employment decisions.

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Job Requirements

  • at least 18 years old
  • prior leadership experience preferred
  • ability to work flexible hours
  • ability to manage multiple responsibilities during shift
  • strong interpersonal skills
  • ability to maintain a positive and professional work environment

Job Qualifications

  • positive team player
  • previous leadership experience preferred
  • experience in restaurant, retail, or hospitality environment preferred
  • strong communication skills
  • ability to work in a fast-paced environment
  • passion for customer service
  • flexible schedule

Job Duties

  • lead shifts and ensure customers receive fast, accurate, friendly service
  • provide leadership to crew and other managers
  • plan shift activities and monitor performance
  • ensure quality, service, and cleanliness standards
  • monitor safety, security, and profitability
  • manage scheduling and training
  • communicate effectively with next shift manager to ensure smooth transition

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

Restaurants and hotels use OysterLink to hire.

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