Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $21.00
Work Schedule
Flexible
Benefits
flexible schedules
Employee Meals
Paid Time Off
Health Insurance
Vision Insurance
Dental Insurance
401k with Matching
Job Description
Qdoba Mexican Eats is a well-established fast-casual restaurant chain known for its vibrant, flavorful Mexican cuisine. With a commitment to quality ingredients, exceptional customer service, and a dynamic workplace culture, Qdoba has carved out a respected position in the restaurant industry. As a brand that values diversity and the unique contributions of every employee, Qdoba fosters an inclusive environment where team members feel valued and motivated to grow. The company’s comprehensive benefits package, flexible schedules, and opportunities for advancement make it an attractive choice for individuals passionate about hospitality and leadership in a fast-paced setting.
The Shift Manager ... Show More
The Shift Manager ... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in restaurant management or supervisory roles
- strong leadership abilities
- excellent communication skills
- ability to work flexible schedules including evenings and weekends
- knowledge of state and federal labor laws
- ability to train and develop staff
- commitment to maintaining high food safety and quality standards
Job Qualifications
- previous management experience in a fast-casual or quick-service restaurant
- strong leadership and team development skills
- excellent communication and interpersonal skills
- ability to manage multiple priorities in a fast-paced environment
- knowledge of food safety regulations and labor laws
- proficiency with restaurant management software and financial analysis tools
- high school diploma or equivalent
- passion for delivering excellent guest service and maintaining brand standards
Job Duties
- manage restaurant operations in conjunction with or in the absence of the restaurant manager
- use discretion in daily management decisions with accountability for living the brand values and helping the brand thrive
- focus on developing a people and guest-centric culture that delivers excellent guest service and food quality while ensuring compliance with policies, procedures, and regulatory requirements
- train, develop, coach, and evaluate employee performance
- ensure systems for training employees are fully implemented and followed
- identify and develop internal candidates for shift manager positions
- treat employees with respect and dignity and regularly recognize and reward employees
- comply with all state and federal labor laws and regulations
- manage daily activities to achieve excellence in restaurant operational performance
- hold restaurant team accountable for delivering excellent guest service and food quality in adherence with brand systems, procedures, and food safety requirements to provide a raveable guest experience
- review practices and modify as needed to continuously improve the guest experience
- interact with guests and the community
- respond to guest questions, concerns, and complaints in a timely and professional manner to ensure positive resolution and guest recovery
- maintain brand image by ensuring restaurant cleanliness, maintenance, and excellent service
- partner with the restaurant manager in using management information tools to analyze restaurant operational and financial performance
- identify trends and implement action plans for improvement
- focus efforts on developing long term sales growth initiatives designed to drive profitable sales growth
- consider cost/benefit impact of financial decisions and work to protect the brand
- monitor costs and adherence to budget and restaurant goals
- support the company by maintaining an outstanding work environment through leadership, direction, training, and development
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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