Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $21.00
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Career advancement opportunities
Job Description
We are a leading franchisee of ToGo Foods, serving as the franchisor for some of the most beloved food brands in the United States including Auntie Anne's, Carvel, Cinnabon, and Jamba Juice. With locations spread across the nation, we pride ourselves on maintaining high standards of quality, customer service, and operational excellence. Our company is dedicated to providing an exceptional guest experience through the consistent delivery of delicious products and a welcoming atmosphere. We strive to foster a positive work environment for our team members and believe in promoting growth and development within our organization.
The role of Shift ... Show More
The role of Shift ... Show More
Job Requirements
- High school diploma or equivalent
- previous food service experience
- ability to work flexible hours including weekends and holidays
- strong organizational skills
- excellent communication skills
- reliable transportation
- ability to stand for long periods
- ability to lift up to 25 pounds
- basic cash handling skills
- ability to follow instructions and company policies
- willingness to work as part of a team
- adherence to health and safety regulations
- positive attitude and professional demeanor
Job Qualifications
- High school diploma or equivalent
- previous experience in retail or food service environment
- leadership or supervisory experience preferred
- strong communication and interpersonal skills
- ability to handle multiple tasks and work in a fast-paced environment
- knowledge of health and safety standards
- basic math skills
- ability to resolve customer complaints effectively
- proficiency with cash handling and register operations
- reliable and punctual
- team player with a positive attitude
- ability to maintain composure under pressure
- basic computer skills preferred
- familiarity with federal and state regulations related to food service
- commitment to providing exceptional guest service
Job Duties
- Perform all the team member’s responsibilities such as preparing dough and other Jamba Juice products
- prepare Jamba Juice beverage and products
- insert, rotate, and remove pretzel/Cinnabon trays
- monitor ovens for correct baking time and product color
- prepare drinks and bag orders using appropriate health and safety measures
- direct and coordinate the activities of team members
- coordinate their meal breaks and breaks per state and federal law
- maintain a calm demeanor during periods of high volume or unusual events to keep the store operating up to standards and to set a positive example for the team
- in the event of call-offs, no-shows, etc., contact the Store Manager or Assistant Manager, as directed, and recommend a solution to secure a replacement for the shift
- monitor product quality and adherence to proper operating procedures
- complaints, as required
- ensure guest service and a positive guest experience
- address, respond to, and resolve guests’ needs, questions, and complaints, as required
- assure that all opening/closing procedures are performed, including all daily and scheduled, periodic (weekly, monthly if applicable) maintenance and cleaning procedures
- responsible for store funds during shift assigned
- access to bottom safe to issue and replace shift drawers/till and access to “to make change”
- run register reports, complete Daily Cash Reports, and hourly reading sheets
- if closing, complete the Sales Log report
- follow all cash management and cash register policies and ensure proper cash management practices are followed
- comply with all Jamba Juice and Fresh Dining Concepts, LLC policies/procedures including relevant federal and state regulations, e.g., safety and environmental standards, OSHA, EPA, Right to Know, EEO, ADA, etc.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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