McDonald’s logo

McDonald’s

Shift Manager

Job Overview

briefcase

Employment Type

Full-time
Part-time
clock

Work Schedule

Flexible
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement benefits
College Tuition Assistance
job training
Career advancement opportunities

Job Description

The restaurant is part of a franchise operated independently from McDonald's USA. This unique structure means that while the franchisee uses McDonald's trademarks, branding, and menu items, it operates as a separate business entity responsible for all employment decisions within the restaurant. The franchisee is the official employer, overseeing all hiring, firing, discipline, and scheduling matters, and McDonald's USA does not intervene in these areas. This independence provides employees with a distinct workplace environment supported by the values and reputation associated with McDonald's brands but driven by the franchisee's local leadership and management style.

The work environment is fast-paced a... Show More

Job Requirements

  • must be 18 years or older
  • previous leadership experience preferred
  • availability to work flexible hours including weekends and holidays
  • ability to work in a fast-paced environment
  • strong organizational skills
  • commitment to customer service excellence
  • legal eligibility to work in the country

Job Qualifications

  • previous leadership experience preferred
  • experience in restaurant, retail, or hospitality environments ideal
  • strong communication and interpersonal skills
  • ability to motivate and lead a team
  • flexible schedule availability
  • passion for working in a fast-paced environment
  • age 18 years or older

Job Duties

  • lead shifts to ensure fast, accurate, and friendly customer service
  • provide leadership to crew and managers during shifts
  • plan and monitor shift performance
  • ensure compliance with quality, service, and cleanliness standards
  • oversee food safety and inventory management
  • manage daily maintenance and cleanliness
  • supervise scheduling and training of staff
  • maintain safety and security throughout the shift
  • communicate effectively with incoming shift managers to ensure smooth transitions

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

You may be also interested in: