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Cru Cellars

Shift Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.25 - $18.00
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Work Schedule

Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Professional development opportunities
Meal Allowances

Job Description

Cru Hospitality Group (CHG) is a prominent hospitality company renowned for its commitment to delivering exceptional dining experiences with a strong foundation rooted in wine, food, and hospitality. CHG operates a collection of distinguished restaurants where the guest experience is paramount, and every establishment is driven by a culture of excellence, passion, and craftsmanship. With a focus on offering high-quality food and beverage service, CHG continues to expand and develop its presence in the hospitality industry, setting standards that exemplify professionalism, warmth, and expertise.

As a Shift Manager within the Cru Hospitality Group, you will play a vita... Show More

Job Requirements

  • High school diploma or equivalent
  • prior experience in restaurant management or supervisory role
  • knowledge of wine and beverage service
  • excellent communication skills
  • ability to work in a fast-paced environment
  • strong leadership and team coordination skills
  • availability to work flexible shifts including nights and weekends

Job Qualifications

  • Strong knowledge of proper restaurant service and hospitality
  • strong knowledge of food, culinary terms, and the restaurant industry
  • strong knowledge of wine, spirits, beer, and other beverages
  • excellent communication skills both verbal and written
  • ability to coach and develop team members
  • strong sense of integrity and professionalism
  • experience in hospitality management or related field
  • passion for wine and beverage service

Job Duties

  • Provide guidance and leadership to the front of house staff by assisting with daily shift operations and coordinating the staff throughout the shift
  • employee orientation
  • ensure that opening and closing checklists are completed
  • provide clear direction and support to your team
  • professional handling of the guest relationship including inquiries, complaints, compliments
  • over delivery on the guest experience consistently
  • stepping into the role of expeditor based on need, business volume, and staffing
  • recommending wine and performing wine service for guests at tables and at the bar
  • working with back of house leadership to ensure kitchen accountability
  • provide constructive feedback to team members
  • time management of staff
  • constant and ongoing teaching, coaching, and development of staff to ensure standards are upheld
  • oversight of execution of service
  • maintain a safe and sanitary work environment at all times
  • detail opportunities and achievements and communicate to staff and management
  • organization and cleanliness of your location
  • proper financial management as relates to closing procedures in your location
  • attend weekly directional meetings with management to review operations, detail opportunities, and celebrate accomplishments
  • ensure all CHG standards are upheld or exceeded

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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