Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $21.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Flexible Schedule
Training and Development
Job Description
Fresh Dining Concepts, LLC is a prominent franchisee operating some of the most beloved and widely recognized food brands across the United States, including Auntie Anne's, Cinnabon, Carvel, and Jamba Juice. With multiple locations scattered nationwide, this company is devoted to delivering high-quality food products and exceptional customer service. Known for its strong commitment to maintaining stringent operation standards, Fresh Dining Concepts has successfully created delightful experiences for guests through a blend of fresh ingredients, innovative recipes, and excellent team collaboration.
The role of Shift Supervisor within Fresh Dining Concepts is integral to ensuring the smooth operation of its fra... Show More
The role of Shift Supervisor within Fresh Dining Concepts is integral to ensuring the smooth operation of its fra... Show More
Job Requirements
- Must be 18 years old or older
- 6 months to 2 years of experience in retail management, food service industry, or equivalent retail experience
- current food handler certification or ability to obtain within 30 days
- basic math and reading skills
- ability to use and operate calculator
- attention to detail
- develop leadership and coaching skills
- excellent people skills
- positive can-do attitude and teachable spirit
- availability to work nights, weekends, and holidays
- compliance with health and sanitation laws and regulations
- reliable transportation
- ability to stand, walk, squat, bend, and perform repetitive hand/arm motions
- ability to lift 50+ pounds
- ability to work in fast-paced environment
- work with agility
- occasional long hours
- minimum age to operate oven is 16 years old
- minimum age to operate mixer is 18 years old
- current ServSafe certification required or must pass within 30 days
- food handler permit as required by local laws
- compliance with local health department requirements
Job Qualifications
- Must be 18 years old or older
- 6 months to 2 years of experience in retail management, food service industry, or equivalent retail experience
- current food handler certification, or ability to obtain certification within the first 30 days as required by local law
- basic math and basic reading skills, including simple addition, multiplication, and subtraction
- ability to use and operate a calculator accurately
- attention to detail
- display the ability to develop skills in leadership, coaching others respectfully and professionally
- stronger guest focus with excellent people skills
- including a positive can-do attitude, and a teachable spirit
- availability to work shifts, including nights, weekends, and holidays
- compliance with all health and sanitation laws and regulations
- experience in computers, smart phones, iPads, retail handhelds, and POS systems preferred
- general knowledge and understanding of the food industry or retail operations preferred, but not required
Job Duties
- Perform all team members responsibilities such as preparing dough and other Jamba Juice products
- prepare Jamba Juice beverage and products
- insert, rotate, and remove pretzel/Cinnabon trays
- monitor ovens for correct baking time and product color
- prepare drinks and bag orders using appropriate health and safety measures
- direct and coordinate the activities of team members
- coordinate their meal breaks and breaks per state and federal law
- maintain a calm demeanor during periods of high volume or unusual events to keep the store operating up to standards and to set a positive example for the team
- in the event of call-offs, no-shows, contact the store manager or assistant manager and recommend a solution to secure a replacement for the shift
- monitor product quality and adherence to proper operating procedures
- complaints, as required
- ensure guest service and a positive guest experience
- address, respond to, and resolve guests' needs, questions, and complaints as required
- assure that all opening/closing procedures are performed, including all daily and scheduled, periodic maintenance and cleaning procedures
- responsible for store funds during shift assigned
- access to bottom safe to issue and replace shift drawers/till and access to "to make change"
- run register reports, complete daily cash reports and hourly reading sheets
- if closing, complete the sales log report
- follow all cash management and cash register policies and ensure proper cash management practices are followed
- comply with all Jamba Juice and Fresh Dining Concepts policies/procedures including relevant federal and state regulations, e.g., safety and environmental standards, OSHA, EPA, Right to Know, EEO, ADA
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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