Fresh Dining Concepts

Shift Manager

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $21.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Flexible Schedule
Training and Development

Job Description

Fresh Dining Concepts, LLC is a prominent franchise operator within the fast casual food industry, managing some of the nation’s most beloved brands including Auntie Anne's, Carvel, Cinnabon, and Jamba Juice. With numerous locations spread across the United States, the company prides itself on delivering quality food products and exceptional guest experiences driven by dedicated and talented teams. Focused on operational excellence, Fresh Dining Concepts aims to maintain its leadership position by fostering a positive work environment and upholding the highest standards of product quality and customer satisfaction. The company's franchising model and brand diversity provide employees with opportunities to... Show More

Job Requirements

  • The essential job functions are prolonged/stationary standing, walking, squatting, bending, and repetitive and constant hand/arm motions such as rolling and dipping pretzels
  • ability to lift to 50+ pounds
  • ability to work in a fast-paced, highly stressed environment when dealing with point-of-sale system, guests, and staff
  • work with agility
  • occasional long hours within state and federal applicable laws
  • (Cinnabon / Auntie Anne's) oven minimum age to operate is 16 years old
  • (Cinnabon / Auntie Anne's) mixer minimum age to operate is 18 years old
  • reliable transportation
  • current ServSafe certification required or must pass within 30 days of employment
  • food handler permit as required by local laws
  • compliance with all local Health Department requirements

Job Qualifications

  • Must be 18 years old or older
  • 6 months to 2 years of experience in retail management, food service industry, or equivalent retail experience
  • current food handler certification or ability to obtain certification within first 30 days
  • basic math and basic reading skills including simple addition, multiplication, and subtraction
  • ability to use and operate a calculator accurately
  • attention to detail
  • ability to develop skills in leadership, coaching others respectfully and professionally
  • strong guest focus with excellent people skills including a positive can-do attitude and teachable spirit
  • availability to work shifts including nights, weekends, and holidays
  • compliance with all health and sanitation laws and regulations

Job Duties

  • Perform all team member responsibilities such as preparing dough and other Jamba Juice products
  • prepare Jamba Juice beverages and products
  • insert, rotate, and remove pretzel/Cinnabon trays
  • monitor ovens for correct baking time and product color
  • prepare drinks and bag orders using appropriate health and safety measures
  • direct and coordinate activities of team members and coordinate their meal breaks and breaks per state and federal law
  • maintain a calm demeanor during periods of high volume or unusual events to keep the store operating up to standards
  • contact store manager or assistant manager in case of call-offs, no-shows and recommend a solution for shift replacement
  • monitor product quality and adherence to proper operating procedures
  • ensure guest service and positive guest experience
  • address, respond to, and resolve guests’ needs, questions, and complaints
  • assure that all opening/closing procedures and scheduled maintenance and cleaning are performed
  • responsible for store funds during assigned shift including access to bottom safe and shift drawers/till
  • run register reports, complete daily cash reports, and hourly reading sheets
  • follow all cash management and cash register policies
  • comply with Jamba Juice and Fresh Dining Concepts policies and procedures including federal and state regulations such as OSHA, EPA, Right to Know, EEO, ADA

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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