DND Groups, Inc.

Shift Manager

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.95 - $17.95
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Career development opportunities
inclusive work environment

Job Description

DND Groups is a privately held franchise management company that operates a diverse portfolio of more than 62 quick service restaurants nationwide. Proudly representing five internationally recognized brands - Dairy Queen, Noodles & Co., Paris Baguette, Taco Johns, and Zaxby's, DND Groups has established itself as a prominent leader in the quick service restaurant industry. The company was recently honored as one of the Top 200 Restaurant Groups by Nation's Restaurant, showcasing its continued commitment to excellence and growth. With a focus on delivering exceptional food and service, DND Groups fosters a strong culture of teamwork, innovation, and customer satisfaction.
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Job Requirements

  • High school diploma or equivalent
  • Minimum 6+ months of high volume quick service restaurant experience
  • Ability to perform functions of each crew position
  • Leadership qualities to coach crew on restaurant policies
  • Strong knowledge and application of safe food handling practices
  • ServSafe certified or approved equivalent
  • Strong hospitality and customer service skills
  • Ability to work in and out of different temperature ranges, stand for long periods, work around possible allergens, and lift up to 50 pounds

Job Qualifications

  • High school diploma or equivalent
  • Minimum 6+ months of high volume quick service restaurant experience
  • Ability to perform the functions of each crew position, including customer service, product preparation, cash accountability, drive-thru and back-line food preparation
  • Possess leadership qualities to coach crew on restaurant policies, standards, and customer service
  • Strong knowledge and application of safe food handling practices
  • ServSafe certified or approved equivalent
  • Strong hospitality and customer service skills
  • Ability to work in varying temperature ranges, stand for long periods, work around allergens, and lift up to 50 pounds

Job Duties

  • Assist management in executing specific aspects of the restaurant operations during scheduled shifts
  • Build a strong relationship with your crew members that fosters a positive environment for learning and teamwork
  • Assist the general manager and assistant manager with training and coaching of crew members
  • Model Paris Baguette and DND Group policies for your crew
  • Exceed guest expectations by providing high quality of service, a clean environment, and warm friendly atmosphere
  • Accept direction from the Assistant Manager, General Manager, District Manager, Director of Operations and the VP of Operations
  • Handle routine customer complaints, taking prompt and appropriate action to resolve the problem and ensure that each dissatisfied customer leaves happy
  • Understand the importance of speed of service and resolving bottlenecks in workflow
  • Ensure that the restaurant is adequately organised and staffed through proper task assignments and break rotation during both peak and non-peak periods

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.