Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $23.10
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
Career development opportunities
Job Description
Our restaurant is a vibrant Quick Service Restaurant (QSR) dedicated to delivering exceptional dining experiences while maintaining high standards of food quality, cleanliness, and customer service. We pride ourselves on operating a well-maintained establishment that follows strict company procedures to ensure every guest leaves satisfied. As a cornerstone of the food service industry, our restaurant focuses on efficient operations, cost management, and a positive work environment that cultivates growth and teamwork among our staff. This dynamic foundation allows us to consistently meet and exceed the expectations of our customers while fostering the professional development of our team members.
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Job Requirements
- High school diploma or GED
- Must be at least 18 years of age
- ServSafe certification is required
- Basic understanding of labor percentage and its impact on operations (for entry levels)
- Intermediate to advanced knowledge of labor percentage, food costs, inventory management and staff scheduling (depending on shift manager level)
- Availability to work required shifts including open, mid, close, weekends, and holidays
- Ability to handle physical demands including standing for long periods and lifting up to 50 pounds
- Strong communication and leadership skills
- Ability to manage cash handling and operational costs
- Experience in inventory processes and order planning (for higher levels)
Job Qualifications
- High school diploma or GED
- Must be at least 18 years of age
- ServSafe certification is required
- Strong verbal communication skills, with the ability to listen attentively, understand others' perspectives, and respond clearly
- Capable of influencing others and gaining commitment to maintain high operational standards
- Basic math skills to handle tasks such as counting change, totaling orders, and analyzing labor and food costs
- Ability to exercise sound judgment and make decisions based on situational needs and operational goals
- Proven ability to manage teams effectively, ensuring high customer satisfaction and smooth operations
- Exhibits a positive and professional appearance, demeanor, and energy at all times
- Passion for excellence and a strong desire to positively impact the customer experience
Job Duties
- Ensure the restaurant is clean and well-maintained, and that all company procedures are followed
- Uphold the standards for food quality, cleanliness, sanitation, and customer service
- Effectively manage costs within budgeted levels, including cash handling, food products, labor, paper supplies, energy consumption, and other operational expenses
- Responsible for cash register setup and smooth shift transitions during shift changes
- Oversee and manage the shift, supervising and directing team members, maintaining clear communication, and ensuring a focus on customer service
- When requested, train new and existing team members in various job stations and operational procedures
- Complete all required shift management administrative tasks, including reports, sales readings, and necessary documentation
- Post sales readings, and conduct shift awareness walk-throughs to ensure operations are running smoothly
- Observe and enforce all safety and security procedures, ensuring a safe working environment for both staff and customers
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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