Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Flexible Schedule
Training and Development
Job Description
Fresh Dining Concepts is a prominent franchising company serving as the leading franchisee of ToGo Foods, which is the franchisor for several well-known brands such as Auntie Anne's, Carvel, Cinnabon, and Jamba Juice. With multiple locations spread across the United States, Fresh Dining Concepts operates in the quick-service food industry, specializing in offering a variety of snacks, desserts, and beverages that are enjoyed by diverse customer bases. The company emphasizes providing high-quality products and exceptional customer service at each of its locations, contributing to its growth and reputation as a trusted and beloved brand operator. As a recognized leader in... Show More
Job Requirements
- Must be 18 years old or older
- 6 months to 2 years of experience in retail management, food service industry, or equivalent retail experience
- current food handler certification or ability to obtain certification within the first 30 days
- basic math and reading skills including simple addition, multiplication, and subtraction
- ability to use and operate a calculator accurately
- attention to detail
- display leadership and coaching abilities respectfully and professionally
- strong guest focus and positive attitude
- availability to work shifts including nights, weekends, and holidays
- compliance with all health and sanitation laws and regulations
- ability to stand for prolonged periods, walk, squat, bend, and perform repetitive hand and arm motions
- ability to lift 50+ pounds
- ability to work in a fast-paced and stressful environment
- ability to work with agility
- reliable transportation
- current ServSafe certification or ability to obtain within 30 days
- compliance with local health department requirements
Job Qualifications
- Must be 18 years old or older
- 6 months to 2 years of experience in retail management, food service industry, or equivalent retail experience
- current food handler certification or ability to obtain within 30 days
- basic math and reading skills including addition, multiplication, and subtraction
- ability to use and operate a calculator accurately
- attention to detail
- ability to develop leadership and coaching skills
- strong guest focus with excellent people skills
- availability to work nights, weekends, and holidays
- compliance with health and sanitation laws and regulations
- experience with computers, smartphones, iPads, retail handhelds, and POS systems preferred
- general knowledge of food industry or retail operations preferred
Job Duties
- Perform all the team member’s responsibilities such as preparing dough and other products
- roll, twist, dip, shape, bake, and bag pretzels, Cinnabons, and yogurt
- prepare specialty pretzels or other brand products for Cinnabon and Auntie Anne’s
- insert, rotate, and remove pretzel and Cinnabon trays
- monitor ovens for correct baking time and product color
- oversee exceptional customer in-store experience by embodying brand core values
- execute and deliver quality store operations including cleaning blenders, small wares, merchandise and store facility
- operate food preparation machinery per age requirement
- maintain stocking of all supplies per inventory guidelines
- adhere to all Jamba food, safety and security guidelines
- master station operations of the store
- provide a healthy consistent product that follows health, safety, and sanitation standards
- support brand adherence and team member training
- dip, drain, and fill pretzels and cinnamon in the warmer or hot plate
- prepare drinks and bag orders using appropriate health and safety measures
- direct and coordinate activities of team members including coordinating meal and rest breaks
- maintain calm demeanor during high volume periods
- contact store management to secure replacement in case of call-offs or no-shows
- monitor product quality and adherence to operating procedures
- ensure guest service and positive guest experience
- address and resolve guest needs, questions, and complaints
- assure all opening and closing procedures including maintenance and cleaning are performed
- manage store funds during assigned shift including access to safe and shift drawers
- run register reports and complete daily cash reports
- follow all cash management policies
- comply with all company policies and relevant federal and state regulations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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