Goldbergs Fine Foods

Shift Manager

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $18.00 - $19.00
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Benefits

Health Insurance

Job Description

Fresh Bagels and Delicious Foods is a vibrant dining establishment that specializes in providing a Sports Bar Style dining experience. Known for its fun atmosphere and great tasting food and drinks, the venue prides itself on preparing and serving meals safely while ensuring guest satisfaction. The company is dedicated to delivering an outstanding customer experience characterized by a lively ambiance and exceptional service, making it a popular choice for customers looking for a casual yet exhilarating dining environment. The restaurant pays great attention to quality, cleanliness, and service standards, reflecting a commitment to excellence in the food service industry.
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Job Requirements

  • High school diploma or equivalent
  • Minimum 2 years experience in a supervisory role within the restaurant or hospitality industry
  • Ability to work flexible hours including evenings weekends and holidays
  • Strong organizational skills and attention to detail
  • Certification in food safety or willingness to obtain certification
  • Basic math skills for cash handling
  • Ability to stand for extended periods
  • Customer service oriented mindset

Job Qualifications

  • Experience in food service or hospitality management
  • Strong leadership and interpersonal skills
  • Ability to manage multiple tasks in a fast-paced environment
  • Excellent communication and conflict resolution abilities
  • Knowledge of food safety standards and regulations
  • Ability to motivate and coach team members
  • Understanding of cash handling and financial reconciliation practices

Job Duties

  • Supervises operations during scheduled shifts that include daily decision-making and staff support while upholding standards product quality and cleanliness
  • Ensures that the restaurant and staff are set up for an outstanding shift
  • Observes team member performance in delivering the guest experience providing immediate feedback coaching development and recognition
  • Ensures all newly hired team members follow and complete their appropriate training plan
  • Frequently interacts with guests ensuring that their experience is delivered in accordance with company service style and follows up on any issues or complaints they may have
  • Conducts motivational staff meetings ensuring that team members are engaged and informed regarding food beverage promotions etc
  • Ensures great food is served to every guest
  • Conducts food safety and line checks to ensure food and beverage standards are met and executed safely
  • Manages cash handling procedures assigns bartender drawers and performs checkouts of servers and bartenders ensuring all tickets are accounted for all comps have been signed the proper amount of cash gift cards and credit card vouchers is obtained from team members tip share is collected and the proper amount of tips have been declared
  • Approves food and beverage comps or promotions
  • Checks in deliveries from vendors ensuring quality and proper billing
  • Prepares end of shift reports
  • Ensures a safe working and guest environment to reduce the risk of injury and accidents assists with the completion of accident reports if a guest or employee is injured
  • Ensures proper security procedures are adhered to in order to protect team members guests and company assets including security of beer liquor room store room

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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