You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Life insurance
Job Description
Dunkin Donuts is a leading global quick-service restaurant chain renowned for its premium coffee, baked goods, and breakfast items. Founded with the mission to provide high-quality products quickly and affordably, Dunkin Donuts has grown into one of the most recognized brands in the food and beverage industry. With thousands of locations worldwide, the company prides itself on delivering excellent customer service, maintaining operational excellence, and fostering a positive team environment. Dunkin Donuts continually strives to innovate its menu, service delivery, and overall guest experience, making it a desirable employer and a popular destination for guests seeking great taste and convenience.Show More
Job Requirements
- Must be able to fluently speak/read English
- Math and writing skills
- Restaurant, retail, or supervisory experience preferred
- At least 18 years of age (where applicable)
- High school diploma or equivalent
Job Qualifications
- Must be able to fluently speak/read English
- Math and writing skills
- Restaurant, retail, or supervisory experience preferred
- At least 18 years of age (where applicable)
- High school diploma or equivalent
- Guest focus – anticipate and understand guests needs and exceed their expectations
- Passion for results – set compelling targets and deliver on commitments
- Problem solving and decision making – make good decisions based on analysis, experience, and judgment
- Building effective teams – get the right people in the right places, enabling them to make decisions and celebrate success as a team
Job Duties
- Talk employees into, through, and out of position on each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner
- Deploy team members appropriately to meet guests needs and service standards throughout shift
- Support training of Crew Members as directed by Restaurant Manager or Assistant Manager
- Communicate goals and hold team members accountable for performance during shift
- Hold guests as highest priority and role model exceptional guest service
- Drive sense of urgency through Crew Members to satisfy guests needs and resolve problems
- Reinforce the use of systems, tools, and procedures throughout shift, while taking appropriate steps to correct deficiencies
- Monitor team performance to ensure quality, service, and cleanliness standards are met throughout shift
- Complete all required training including ServSafe certification
- Ensure restaurant standards and marketing initiatives are properly executed during shift
- Follow all systems and processes to control labor costs, food costs, and cash throughout shift
- Monitor and ensure Crew Members comply with all policies and procedures related to cleanliness, food safety, and restaurant safety and security during shift
- Report equipment issues, provide Crew Member performance feedback, and discuss other restaurant opportunities with Restaurant Manager
- Comply with all restaurant, Brand, and franchisee policies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All